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Established in 1947, Bupa is an international healthcare organization serving over 50 million customers worldwide as of December 31, 2023.

Bupa offers health insurance, healthcare provision, and aged care services. It operates businesses around the world, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, India, the US, the Middle East, and Ireland. Bupa also has an associate business in Saudi Arabia.

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We're here for you when it matters most, providing seamless digital tools for your health journey.

How to File a Claim Find a Network Hospital

*Applicable on individual health policies including family floater and senior citizen
Insurance is a subject matter of solicitation. Niva Bupa Health Insurance Company Limited (IRDAI Registration Number 145, Category:Health), 'Bupa' and 'HEARTBEAT' logo are registered trademarks of their respective owners and are being used by Niva Bupa Health Insurance Company Limited under license. CIN: L66000DL2008PLC182918
1 Niva Bupa processes pre-authorisation requests within 30 minutes for all active policies, subject to receiving all documents and information(s) up to Niva Bupa’s satisfaction. The above commitment does not include pre-authorisation settlement at the time of discharge or system outage.
2 Since Inception refers to claim data from 2010 till December 2023.
3 ReAssure 3.0 Premium: Quoted premium is for 1 years tenure for Black variant with Unlimited Sum Insured for 1 Adult aged 18 years living in Kangra, Himachal Pradesh.
4 ReAssure 2.0 Premium: Quoted premium is for Titanium+ variant, INR 5 lacs sum insured with 1 years tenure, 1 Adult aged 18 years living in Guwahati, Assam.
5 Health Premia Premium: Quoted premium is for for Gold variant, INR 10 lacs Sum Insured with a policy tenure of 1 year for 1 Adult aged 18 years living in Delhi with Zone 2 Option
6 Aspire Premium: Quoted premium is for INR 5 lacs sum insured with 1 years tenure, 1 Adult aged 18 years living in Ranchi. The Premium is exclusive of Digital Discount.
7 Senior First Premium: Quoted premium is for INR 5 lacs Sum Insured (with 50% co-payment) with a policy tenure of 1 year, 1 Adult aged 61 years living in Delhi.
Beware of spurious / fraud phone calls! Do not share your confidential information like Debit / credit card number, Internet Banking User ID/Password, Pin, CVV, OTP, etc. with anyone. Avoid clicking on attachments / payment link received in mails / message from unknown sources. IRDAI is not involved in activities like selling insurance policies, announcing bonus or investment or premium. Public receiving such phone calls are requested to lodge a police complaint. Do not respond to unsolicited and attractive offers received through unidentified calls, emails, SMSs, and other social media platforms. Beware of misleading telephone calls from people posing as Niva Bupa officials, agents, IRDAI Officials, Officials from ECI (Office of the Executive Council of Insurers) etc. and offering alluring benefits or sharing false information on your policy or on Niva Bupa. Niva Bupa shall not be responsible for any loss or damages whatsoever for any acts or omissions arising out of such spurious calls, and all customers are advised to contact our customer care at 1860-500-8888 and verify any representations or promises made by any such spurious callers before acting upon the same.
^Claim Promise with Zero deductions
This is applicable for ReAssure, Reassure 2.0, Aspire and Rise product
a. Buy your Niva Bupa policy for coverage of 10 Lacs or above, with Safeguard+ add on
b. Intimate Niva Claim helpline (1860-500-8888) 48 hours before hospitalization for non-emergency treatments
d. Receive a claim assurance with zero deduction, in accordance with policy inclusions and T&C
c. Choose any hospital from the list of recommendations given by Claim Advisor for your treatment, via cashless facility
e. Claims Exclusions: the guarantee will not apply to claims arising due to exclusions stated in the policy (e.g.- non-disclosure, fraud, standard exclusions, waiting periods etc.)

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