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Travel Insurance
Buy Travel Insurance in India starting at just ₹18/day* for 190+ countries
Key Features of Travel Insurance
Planning a trip? Knowing the key features of travel insurance can save you from unexpected hassle.
Trip Cancellation
Covers financial loss incurred due to cancellation of trip before its onset
Trip Delay
Provides financial assistance in case of delay in departure
Total Loss of Checked-in Baggage
Provides a lump sum benefit if your checked-in baggage is lost by carrier.
Loss of Laptop, Tablet, Mobile, Phone, Camera
Covers Loss of personal belongings due to robbery or theft.
Loss of Passport
Covers the cost of getting for a new passport
Loss of baggage and Personal Belongings
Provides a lump sum benefit if your baggage/ personal belonging is lost.
Cruise cover
Covers missed port departure, unused excursions due to illness & travel costs to re-join cruise after hospital treatment
Missed Connections
Covers travel cost if you missed a connection due to carrier not running on Schedule.
Bounced Booking coverage
Provides financial assistance in getting alternate booking if original booking is cancelled by provider.
Watch the videos to know more about ourProduct Features
Niva Bupa Travel Insurance Plans
Niva Bupa Travel Insurance plans ensures that you and your loved ones are protected during your international trips so that you can live life to the fullest
TravelAssure
Niva Bupa’s Travel Plan for Solo Travelers
Niva Bupa’s Travel Plan for Solo Travelers
Our individual travel insurance plan provides extensive coverage for medical emergencies, trip cancellations, lost baggage, and more—so you can explore worry-free.
Annual Premium 3
$ 50,000
Sum Insured
Provides financial assistance in case of delay in departure
Covers the cost of getting for a new passport
Covers the cost of getting for a new driving license
Provides a lumpsum benefit if your checked-in baggage is lost by carrier
Travel insurance provides financial protection against specified medical, travel, and personal risks during an insured journey. Depending on the policy, it can help with emergency medical treatment, evacuation, baggage loss or delay, trip cancellation, missed connections, passport loss and other unforeseen events.
What is Travel Insurance?
Travel insurance is an indemnity agreement between a traveller and an insurance provider that offers financial reimbursement and emergency assistance for covered unexpected events occurring during an international journey. When you travel outside your home country, standard domestic health insurance policies, provincial coverage, and local medical schemes cease to operate. Travel insurance fills this financial exposure gap by covering medical emergencies, personal accidents, travel disruptions and baggage issues up to the sum insured specified in the policy schedule.
Why Do You Need Travel Insurance?
Travel insurance protects you from unexpected financial losses and disruptions while travelling. Here are the key reasons why it is essential:
Medical Emergencies: Covers expensive healthcare costs, hospitalisation, and emergency medical evacuation if you fall ill or sustain an injury abroad.
Trip Cancellations and Curtailment: Reimburses non-refundable expenses like flights and hotel bookings if you must cancel or shorten your trip due to unforeseen circumstances.
Lost or Delayed Baggage: Provides compensation if your luggage is lost, stolen, or significantly delayed by an airline, helping you purchase necessary essentials.
Travel Delays and Missed Connections: Covers additional accommodation and meal expenses if your flight is delayed or if you miss a connecting flight through no fault of your own.
Personal Liability: Offers legal and financial protection if you accidentally cause injury to someone or damage property while travelling.
Loss of Travel Documents: Assists with the costs and arrangements for replacing stolen or lost passports and essential travel paperwork.
Countries Where Travel Insurance Is Mandatory
To boost tourism, many destinations are simplifying their visa entry requirements. Nevertheless, foreign authorities remain strict about one essential condition: incoming visitors must hold comprehensive travel insurance protecting them against sudden illnesses and accidents. If you are wondering, ‘Which countries have compulsory travel insurance?’, here is a list:
| Destination | Scope & Target Audience | Key Insurance Requirements | Verification Point |
|---|---|---|---|
| Schengen | Mandatory for short-stay visa applicants across 29 countries. | Min. €30,000: emergency care, hospitalisation, repatriation | Visa application; carry proof at entry |
| Nepal | High-altitude trekkers and mountaineers | AMS and helicopter evacuation; limits vary by trek | Local authorities and trekking agencies. |
| Ecuador & Galápagos | Galápagos tourists (mainland optional) | Covers medical emergencies, accidents and emergency transport. | Transit control and airport security. |
| Cuba | Mandatory for all international visitors. | Medical and repatriation, from a Cuba-recognised provider | Airport border control. |
| UAE | Mandatory for certain visa categories. | Emergency treatment, hospitalisation, accidents; often in visa fee | Visa processing and border control. |
| Turkey | Mandatory for certain visa types and nationalities | Covers medical treatment, emergency hospitalisation and repatriation. | Embassies and visa centres. |
| USA | J-1 and F-1 students, exchange visitors (not B1/B2 tourists) | Min. $100,000 per accident/illness, plus evacuation and repatriation | Universities and programme sponsors. |
| Antarctica | Often required by expedition operators for visitors and personnel. | Evacuation cover of $100,000 to $500,000+ | Expedition operators and cruise companies. |
Excluded Countries From the Mandate of Travel Insurance
Standard tourists on regular visitor visas or visa-exempt entries are not required to hold travel insurance when entering destinations such as:
United States: Travel insurance is optional for standard tourists (ESTA / B1/B2 visas), though highly recommended due to high healthcare costs.
Canada: Standard tourists and eTA holders do not need insurance, though it is mandatory for parents and grandparents visiting under the Super Visa.
United Kingdom: Standard visitor visa holders and visa-exempt tourists are not legally required to hold travel insurance for entry.
Thailand: Blanket travel medical insurance is not mandatory for standard tourists visiting the country.
Japan: Japanese immigration does not require proof of travel insurance for tourist entry.
Singapore: Standard foreign tourists are not required to hold travel insurance to clear immigration.
Malaysia: Travel insurance is completely optional for standard tourist entry.
Vietnam: Overseas tourists entering on standard entry visas are not legally required to present travel insurance.
India: Foreign tourists entering India on standard tourist visas or e-visas do not need to show proof of insurance.
Australia: Travel insurance is not legally mandatory for standard ETA or visitor visa holders.
New Zealand: Standard foreign visitors are not required to hold travel insurance at immigration control.
How Does Travel Insurance work?
Travel insurance transfers the financial risk of unexpected trip disruptions or emergencies from you to an insurer. In exchange for a small upfront premium, the insurance company agrees to pay for specific losses, such as emergency healthcare, delayed flights, or lost luggage, up to a chosen limit. If an issue arises, the insurer either settles bills directly with local service providers or reimburses your verified out-of-pocket expenses.
Example: Karan’s Europe Trip with Niva Bupa TravelAssure
Imagine Karan buys a Niva Bupa TravelAssure policy online before leaving for a 10-day holiday in Europe. Here is how his insurance steps in to save the day when things go wrong:
Lost Luggage in Paris: When Karan lands, the airline loses his main suitcase for over 12 hours. Instead of panicking, Karan buys basic clothes and toiletries using his own money, keeps the bills, and Niva Bupa pays him back for these essential purchases.
Hospital Emergency in Rome: A few days later, Karan slips, hurts his ankle, and gets admitted to a hospital. He calls Niva Bupa's 24/7 helpline, and the insurer pays the hospital directly so Karan does not have to spend thousands of Euros from his pocket.
Disclaimer: Beyond lost luggage and hospital visits, any other covered issue like missed flights, lost passports, or cancelled trips can also be sorted out under the same policy.
Travel Insurance Inclusions and Exclusions
Clear understanding of policy inclusions and exclusions prevents misunderstandings during the claim process. The following table provides a clear comparison of standard inclusions alongside common exclusions and conditions found in travel insurance policies.
Common Inclusions
Emergency Medical Expenses: Inpatient and outpatient care for unexpected illness or injury.
Emergency Medical Evacuation: Medically supervised transport to suitable medical facilities.
Baggage Loss and Delay: Reimbursement for delayed or permanently lost checked baggage.
Trip Cancellation and Interruption: Non-refundable prepaid expenses due to covered emergencies.
Passport Loss Assistance: Administrative expenses to obtain temporary travel documents.
Personal Accident and Liability: Compensation for disability, death, or third-party legal claims.
Common Exclusions and Conditions
Pre-existing Conditions: Treatment for pre-existing medical issues unless covered by a specific rider.
Routine Health Check-ups: Non-emergency elective treatments, physicals, and cosmetic procedures.
Unattended Baggage: Loss or theft of belongings left unattended in public spaces or unlocked vehicles.
Intoxication and Substance Use: Claims caused by alcohol misuse, drug abuse, or intentional self-injury.
Unauthorised Adventure Sports: Injuries from hazardous or professional sports not covered by the policy.
War and Nuclear Risks: Losses caused by war, civil unrest, terrorism, or radiation exposure.
What are the Types of Travel Insurance?
Travel insurance plans are structured around travel frequency, traveller demographics, and the specific purpose of overseas travel. Selecting the correct plan structure ensures optimal financial cover without paying unnecessary premiums for redundant features.
What Are the Benefits of Buying Travel Insurance?
There are multiple benefits of securing your trip with a travel insurance plan. A few of them are listed below:
Who Is Eligible for Travel Insurance?
Most Indian residents can buy travel insurance. Adults aged 18 to 70 are generally eligible, and dependent children can be covered from 1 day old up to 25 years.
Age-Based Eligibility
Age sets the first boundary. Under Niva Bupa’s TravelAssure, adults can enter the policy from 18 years of age, while children can be covered from just 1 day old. The policy also allows adult entry up to 90 years, making it suitable for older travellers as well
Indian Residents Travelling Abroad
Travel insurance is meant for Indian residents who are going outside India, whether for a few days or a long stay. You need your passport and trip details, and standard plans do not ask for a medical check-up. With about 32.8 million Indian departures in 2025, this is the group the policies are built around.
Individuals Travelling for Leisure or Business
The purpose of your trip can also help determine the type of travel insurance you need. In 2024, leisure, holiday and recreation accounted for 42.52% of Indian nationals’ overseas departures, while business and professional travel made up 14.92%, according to the Ministry of Tourism’s India Tourism Data Compendium 2025. For a one-time holiday or work trip, a single-trip policy may be suitable. If you travel abroad frequently for work or other purposes, an annual multi-trip plan may offer greater convenience.
Students Travelling Overseas
Students heading abroad for a course can buy a plan made for a longer stay. Niva Bupa's student plan is open to students enrolled in a recognised institution between 12 and 40 years of age, and the policy period can run from one month to three years.
Families and Eligible Dependants
A policy can cover the proposer along with a spouse, dependent children, parents and parents-in-law. Dependent children are covered up to 25 years of age. A family plan keeps everyone under one policy, which makes it easier to manage when the whole family travels together.
Myths vs Facts: Travel Insurance
Here are five common misconceptions about travel insurance, explained through real-life scenarios:
Myth 1: Travel insurance is only needed for medical emergencies.
Myth: Insurance only helps if you end up in a hospital while abroad.
Fact: It covers a wide range of travel disruptions, including lost luggage, delayed flights, and passport loss.
Scenario: Priya arrives in London, but her checked bag is delayed by 24 hours. Her policy covers the cost of buying essential clothes and toiletries while she waits for her luggage to arrive.
Myth 2: My airline or credit card already provides full travel insurance.
Myth: Credit card benefits or airline ticket protections give total coverage during a trip.
Fact: Airline and credit card perks usually offer limited coverage, often with low financial caps and strict conditions.
Scenario: Ankit cancels his trip due to a sudden illness. His credit card only covers basic ticket refund fees, leaving him with non-refundable hotel and tour losses. A dedicated travel policy covers the full prepaid trip expenses.
Myth 3: Buying travel insurance is too expensive and not worth the money.
Myth: Travel insurance adds a heavy extra cost to your holiday budget.
Fact: Policies cost a tiny fraction of your overall trip expenses, while out-of-pocket emergency costs abroad can run into thousands of foreign currency units.
Scenario: Sneha pays a small daily premium for her trip to Thailand. When she contracts food poisoning and requires urgent outpatient clinic treatment, her policy covers the medical bills, saving her thousands of Baht.
Myth 4: Healthy people and young travellers do not need insurance.
Myth: If you are young, fit, and healthy, travel insurance is unnecessary.
Fact: Medical issues are not the only risk; accidents, lost passports, and flight disruptions happen regardless of age or physical fitness.
Scenario: Vikram, an active 24-year-old, loses his passport while exploring a busy market. His insurance covers the administrative fees and emergency travel documents needed to get back home safely.
Myth 5: Claims processes are complicated and take months to settle.
Myth: Getting an insurer to pay for emergency expenses takes endless paperwork and long waiting periods.
Fact: Major insurers offer 24/7 global helplines and cashless hospitalisation networks that settle bills directly with overseas providers.
Scenario: While on holiday in Germany, Rohan experiences severe tooth pain requiring an emergency dental procedure. He contacts the 24/7 assistance team, who coordinates directly with the local clinic to manage the payout smoothly.
Factors Influencing Premium Calculation
Travel insurance premiums are calculated based on risk evaluation parameters rather than flat tariffs. Insurers assess risk based on destination medical inflation, age-related health exposures, trip duration, and chosen policy limits.
Destination region: High-cost medical zones such as North America (USA and Canada) command higher premiums due to elevated healthcare costs compared to Asian or Middle Eastern regions.
Age of the traveller: Senior travellers incur higher premiums due to increased medical vulnerability and statistical claims frequency.
Duration of trip: Longer travel durations increase the risk window, resulting in higher policy premiums.
Sum insured: Selecting higher sum insured tiers increases maximum policy coverage limits and proportionally increases the premium.
Add-on riders: Optional covers such as pre-existing disease (PED) emergency cover, adventure sports extension or low-deductible waivers increase the baseline premium.
Cost of Travel Insurance in India: Essential Guide
The cost of international travel insurance from India depends primarily on destination medical costs, trip duration, traveller age, and the selected sum insured. While basic plans start as low as ₹18 to ₹24 per day, coverage costs scale up when visiting regions with high medical costs like North America or Western Europe.
Country-Wise Estimated Insurance Costs (7–10 Day Trip)
Destination | Healthcare Cost & Insurance Requirement | Estimated Premium (7-10 Days) | Key Coverage Focus |
|---|---|---|---|
| Southeast Asia (Thailand, Vietnam, Bali) | Low to Moderate cost; insurance optional | ₹500 - ₹1,200 | Outpatient care, baggage delay, and emergency cash assistance |
| Schengen Area (France, Germany, Italy) | High cost; mandatory (min. €30k cover) | ₹800 - ₹2,500 | Cashless hospitalisation, visa-compliant coverage, and repatriation |
| Middle East (UAE, Qatar, Saudi Arabia) | Moderate to High cost; mandatory in selected countries | ₹500 - ₹1,500 | Emergency medical treatment, flight delay, and personal liability |
| USA & Canada | Very High cost; insurance optional | ₹3,500 - ₹8,000 | High sum insured (250k-500k), ICU care, and emergency air evacuation |
| Australia & New Zealand | High cost; insurance optional | ₹1,500 - ₹4,000 | Medical care without sub-limits and lost passport assistance |
Cohort-Wise Travel Insurance Pricing & Features
*Disclaimer: Premium estimates are indicative and based on average industry rates for healthy adult travellers. Final costs vary based on individual age, exact trip duration, pre-existing medical disclosures, add-on riders, and selected sum insured options. Please refer to official insurer quote tools and policy schedules for final pricing.
0% GST on Travel Insurance
To understand the impact of travel insurance premiums on your overall costs, compare your expenses before and after claiming eligible Section 126 (earlier known as 80D) tax deductions.
Before Tax Optimisation:
Scenario: Karan views the travel policy purchase strictly as an ordinary expense of Rs. 20,000 paid out of his post-tax income. Assuming travel policies offer no tax relief, he does not claim any deduction during his annual tax filing.
After Tax Optimisation:
Scenario: Karan obtains an official Section 80D premium breakup certificate from his insurer isolating the eligible Rs. 15,000 medical premium component. He claims this Rs. 15,000 under Section 80D while filing his Income Tax Return (ITR). At a 30% marginal tax rate plus 4% Health & Education Cess (31.2% total), this yields direct tax savings of Rs. 4,680.
Reasons to Buy a Travel Insurance Policy
Different traveller profiles face unique risks, making tailored coverage essential depending on who is travelling:
Travel Insurance Coverage You Must Know
Different journeys come with distinct risks. Here is how Niva Bupa TravelAssure structures its essential coverages to match specific traveller profiles:
1. The Overseas Student
Study Interruption: Reimburses non-refundable tuition fees if you must discontinue your semester early due to a major health emergency.
Sponsor Protection: Pays your remaining tuition fees and return airfare if your financial sponsor suffers accidental death or permanent disability.
Full Pre-Existing Disease (PED) Add-on: Ensures complete medical coverage for pre-existing conditions while studying abroad.
2. The Senior Citizen / Parent Visiting Family
Inpatient & Outpatient Care: Covers emergency hospital admissions and doctor visits without aggressive sub-limits.
Compassionate Family Visit: Pays travel expenses for a family member to fly out and stay with you if hospitalised for 5 or more consecutive days.
Emergency Medical Evacuation: Organises and finances medically supervised transport to a suitable hospital or back to India.
3. The Business & Frequent Traveller
Annual Multi-Trip Option: Secures unlimited business trips over a 12-month period under a single policy schedule.
Flight Delays & Missed Connections: Compensates for extra hotel stays, meals, and rebooking charges when flights or connecting transit fall through.
Financial Loss from Card Fraud: Reimburses monetary losses caused by unauthorized or fraudulent transactions on stolen Forex, debit, or credit cards.
4. The Solo Backpacker & Vacationer
Baggage & Passport Loss: Reimburses the cost of replacement essentials during luggage delays and covers administrative fees for new travel documents.
Emergency Financial Cash: Provides urgent financial assistance if your funds or wallet are stolen while travelling.
Trip Cancellation: Refunds non-refundable hotel and flight bookings if severe illness or emergencies force you to cancel your trip.
5. The Thrill Seeker & Cruise Traveller
Adventure Sports Extension: Covers accidental injuries and hospitalisation sustained during hazardous sports and activities.
Cruise Disruption Benefits: Pays for missed port departures, unused shore excursions due to illness, and rejoin transport fees.
Sports Equipment Coverage: Reimburses rental costs for replacement sports equipment if yours gets lost or damaged in transit.
What is the Right Choice for You?
Niva Bupa offers specialised travel insurance products structured to address diverse traveller needs, offering distinct coverage levels, customisation options and benefit configurations.
TravelAssure
TravelAssure is structured as a versatile travel insurance policy designed for general travellers, families, seniors and students. It offers essential medical and travel disruption benefits with structured sum insured tiers. The policy covers emergency medical expenses, inpatient hospitalisation, baggage delay, lost passport, and trip disruptions, providing reliable coverage for standard holiday or business trips.
Options for Different Travel Needs
TravelAssure gives each kind of traveller a matching structure.
What Are the Coverage Limits of Niva Bupa TravelAssure Plans?
Niva Bupa TravelAssure pays up to US$500,000 for emergency medical treatment, along with medical evacuation, trip delay, trip cancellation, baggage loss and personal accident benefits. Limits rise from the Lite plan to the Comprehensive plan, and adventure, honeymoon and cruise benefits come through specific plan variants.
Why Choose Niva Bupa Travel Insurance?
Niva Bupa TravelAssure offers transparent terms, comprehensive coverage, and 24/7 global emergency assistance for every trip. The policy covers medical emergencies, outpatient visits, evacuation, flight disruptions, and baggage loss under unified plan structures. Travellers can customise their plans with options for adventure sports and tailored coverage built for different budgets and destinations. With direct digital claim submission and worldwide cashless support, managing unexpected travel disruptions remains simple and reliable.
Before choosing a plan, make sure you understand the product benefits and features:
How Can You Buy Travel Insurance Online?
Purchasing travel insurance online is a simple process that can usually be completed in a few minutes. To illustrate the purchase journey, consider Ananya, who is preparing for a 10-day holiday from Delhi to Paris.
Step 1: Enter your trip details
Ananya visits the Niva Bupa website and enters her travel details, including her destination, departure date, return date and total trip duration. Since she is travelling to Paris, she selects the applicable international travel insurance zone based on her destination.
Step 2: Add traveller details
She enters the required details of all travellers, including their names, ages and other information as requested. She ensures that the details match the travellers’ passport and other official documents.
Step 3: Select the appropriate travel insurance plan
Ananya reviews the travel insurance options available with Niva Bupa and selects a plan that suits her international holiday and protection requirements.
Step 4: Choose the coverage amount
Since Ananya is travelling to France, she checks the medical coverage requirement applicable to her Schengen visa and selects an appropriate sum insured. She can also compare higher coverage options based on her travel needs.
Step 5: Choose optional covers, where applicable
If Ananya plans to participate in activities such as skiing or mountain hiking, she checks the policy terms to understand whether these activities are covered and whether any additional coverage or add-on is required.
Step 6: Review the policy details
Before making the payment, Ananya reviews the policy details, including the coverage, exclusions, deductibles, sub-limits, claim conditions and other applicable terms. This helps her understand exactly what her policy covers during the trip.
Step 7: Make the payment online
Once she is satisfied with her selected coverage, Ananya completes the purchase using an available digital payment method, such as UPI, net banking or a credit card.
Step 8: Receive and save the policy documents
After successful payment, Ananya receives her Niva Bupa travel insurance policy documents and other relevant details. She saves the policy certificate, policy schedule, emergency assistance information and claim-related documents digitally so that they are readily accessible throughout her journey.
How to File a Niva Bupa Travel Insurance Claim?
Filing a travel insurance claim with Niva Bupa is designed to be straightforward, whether you are dealing with a medical emergency abroad or an unexpected trip disruption. With our highest claim paid amounting to US$200,000 (approximately ₹1.94 crore), we are committed to supporting travellers when they need it most. You can file claims through either a Cashless Process or a Reimbursement Process.
Step 1: Notify Niva Bupa Immediately
You or your representative must inform Niva Bupa’s international assistance partner, Europ Assistance, as soon as possible (and within 7 days of the event).
Emergency Helpline: +91 22 6787 2092
Email: nivabupa@europ-assistance.in
Domestic Customer Helpline (When in India): 1860-500-8888
Step 2: Choose Your Claim Method
Method A: Cashless Settlement (For Medical Emergencies)
Contact Assistance: Inform Europ Assistance prior to hospital admission or within 24 hours in case of an emergency.
Submit Pre-Authorisation: The hospital or assistance desk submits the pre-authorisation request to Europ Assistance along with the diagnosis and cost estimate.
Guarantee of Payment (GOP): Once approved, Niva Bupa issues a Guarantee of Payment directly to the hospital.
Settlement: Bills are settled directly with the hospital at discharge (you only pay for non-covered personal expenses).
Method B: Reimbursement Settlement
If you pay out of pocket or file a non-medical claim (e.g., trip cancellation, lost baggage, flight delay):
Collect Documents: Obtain all original bills, medical summaries, and reports.
Submit Request: Email your filled claim form and supporting documents to travelclaims@nivabupa.com or mail physical documents to Europ Assistance India within 30 days of discharge or occurrence.
Processing: Claims are processed upon document review, and verified funds are directly transferred to your bank account.
Step 3: Keep the Required Documents Ready
General Claims: Fully completed and signed Claim Form, copy of Passport and Visa (with entry/exit stamps), and bank details with a cancelled cheque for payout.
Medical Expenses: Hospital discharge summary, itemised original final bills, payment receipts, consultation notes, and investigation reports.
Baggage Delay / Loss: Property Irregularity Report (PIR) from the airline or a local police report obtained within 24 hours (in case of theft).
Trip Delay / Interruption: Official written confirmation from the carrier mentioning the reason and duration of the delay, along with original unused receipts or non-refundable vouchers.
Policy Extension & Renewal Guidelines
Niva Bupa TravelAssure ensures your protection continues smoothly if your travel plans change or extend while abroad.
Extension Eligibility: Single-trip policies can be extended mid-trip if you request an extension before your existing cover expires.
Automatic Emergency Extension: If your return is delayed due to unexpected hospitalisation, flight cancellations, or natural disasters, your policy extends automatically for up to 7 days.
Policy Renewals: Annual Multi-Trip and Student Travel plans are renewable online before expiry to maintain continuous coverage, whereas single-trip policies cannot be renewed once completed.
Extension Request Process: You must submit a declaration of good health and confirm no claims have been made during the initial policy period prior to approval.
Take the Decision Today
Travel planning requires preparing for foreseeable details, from booking flights to arranging accommodations. Securing comprehensive travel insurance helps address the unpredictable variables that can arise during international travel.
A single medical emergency, misplaced bag, or cancelled flight shouldn't compromise your financial stability or disrupt your travel plans. Evaluate your destination requirements, select coverage tailored to your itinerary, and finalise your travel insurance before clearing immigration for your next overseas journey.
Glossary of Travel Insurance Terms
24x7 Travel Assistance: Round-the-clock support for travellers in emergencies.
Acute Onset of Pre-existing Condition: A sudden and unexpected flare-up of an existing medical condition.
Act of God: Natural events like earthquakes or floods that are beyond human control.
Add-ons / Riders: Optional benefits that can be added to enhance the base travel insurance coverage.
Adventure Sports Cover: Add-on coverage for activities like skiing, scuba diving, or trekking.
Baggage Delay: Compensation for a temporary delay in receiving checked-in baggage.
Baggage Loss: Coverage for permanent loss of checked-in luggage during travel.
Business Travel Insurance: Insurance designed for work-related travel.
Cashless Claim: A claim where the insurer directly pays the service provider, such as a hospital.
Cashless Worldwide Network: A global network of hospitals offering cashless treatment to insured travellers.
Claim: A request made by the insured to receive benefits under the insurance policy.
Claim Form: The document submitted to initiate the claim process.
Claim Intimation: Informing the insurer about an incident that may lead to a claim.
Claim Settlement: The process of approving and paying a claim by the insurer.
Claim Settlement Ratio: The percentage of claims successfully settled by an insurer.
Co-payment: A fixed percentage of the claim amount that the insured must bear during a claim.
Compassionate Visit: Coverage for a family member’s travel to visit the insured while the insured is in the hospital.
Concierge Services: Additional support services like travel guidance and bookings.
Coverage: The risks, events, and expenses that are included under the insurance policy.
Daycare Treatment: Medical procedures that do not require a 24-hour hospital stay.
Deductible: The portion of a claim amount that the insured must pay before the insurer covers the rest.
Dental Treatment: Coverage for emergency dental care required during travel.
Digital Claims Processing: Online submission and processing of insurance claims.
Disclosure: The act of providing all relevant information to the insurer while purchasing a policy.
Domestic Travel Insurance: Coverage for trips within India.
Emergency Assistance: Immediate help provided during medical or travel-related emergencies.
Emergency Cash Assistance: Provision of funds for financial emergencies during travel.
Emergency Medical Evacuation: Transport to the nearest suitable medical facility during a serious emergency.
Emergency Medical Treatment: Immediate medical care is required for sudden illness or injury while travelling.
Endorsement: A modification or update made to an existing insurance policy.
Exclusions: Specific situations or conditions that are not covered by the insurance policy.
Family Travel Insurance: A plan that covers all family members under one policy.
Flight Delay: Compensation for the inconvenience caused by delayed flights.
Force Majeure: Unforeseeable events beyond control, such as natural disasters or war.
Fraudulent Claim: A false or exaggerated claim made to gain insurance benefits.
Free Look Period: A limited period during which the policy can be cancelled for a refund.
Global Assistance Network: International support system offering medical and travel assistance worldwide.
Grace Period: Extra time allowed to renew a policy after expiry without losing benefits.
Group Travel Insurance: Coverage designed for a group of travellers under a single plan.
Hazardous Activities: High-risk activities that may require special coverage or are excluded.
High-Risk Destination: Locations with increased risk due to political, medical, or environmental factors.
Hijack Distress Allowance: Compensation provided if the insured is affected by a hijacking incident.
Hospitalisation: Admission to a hospital for medical treatment that requires a stay.
Indemnity: Compensation provided to restore the insured to their financial position before the loss.
Insurable Interest: A financial interest that the policyholder has in the insured subject.
Insured Person: The individual covered under the travel insurance policy benefits.
Instant Policy Issuance: Immediate generation of an insurance policy after purchase.
Loss of Passport: Coverage for expenses incurred in replacing a lost or stolen passport.
Material Misrepresentation: Providing incorrect or incomplete information that affects policy terms, such as having pre-existing diseases.
Maternity Coverage: Insurance benefits related to pregnancy and childbirth, if included in the policy.
Medical Expenses: Costs incurred for treatment, hospitalisation, and healthcare services during travel.
Missed Connection: Coverage for expenses if a connecting flight or transport is missed.
Multi-Trip Insurance: A policy that covers multiple trips within a year.
Network Hospital: A hospital that has a tie-up with the insurer for cashless treatment.
No Medical Check-up Policy: A policy that does not require medical tests before purchase.
OPD (Outpatient Department): Medical consultations or treatments that do not require hospital admission.
Personal Belongings Coverage: Protection against loss or theft of personal items during travel.
Personal Liability: Coverage for legal liabilities arising from accidental damage or injury caused to others.
Policy Cancellation: Termination of the policy before its expiry date.
Policy Document: The complete contract that details terms, conditions, inclusions, and exclusions.
Policy Extension: Increasing the duration of an existing travel insurance policy.
Policy Issuance: The process of generating and activating the insurance policy.
Policy Lapse: Termination of coverage due to non-payment of premium.
Policy Period: The duration for which the travel insurance coverage remains valid.
Policy Schedule: A summary document outlining key details like coverage, premium, and insured persons.
Policyholder: The person who buys and owns the travel insurance policy.
Pre-existing Disease (PED): Any medical condition that existed before purchasing the insurance policy.
Premium: The amount you pay to purchase and maintain your travel insurance policy.
Proposal Form: The application form filled out by the customer to purchase an insurance policy.
Refund / Cancellation Charges: Fees are deducted when a policy is cancelled before its term ends.
Reimbursement Claim: A claim in which the insured pays first and is later reimbursed by the insurer.
Renewal: Extending the policy for another term after expiry.
Repatriation of Mortal Remains: Transportation of the insured person’s remains back to their home country.
Risk Assessment: Analysis of potential risks associated with insuring a person or trip.
Sub-limit: A cap on specific benefits within the overall sum insured of the policy.
Sum Insured: The maximum amount an insurer will pay for claims under a travel insurance policy.
Supporting Documents: Required papers like bills, reports, and receipts needed to process a claim.
Teleconsultation: Remote medical consultation through phone or video.
Third Party Administrator (TPA): An agency that assists in managing claims and healthcare services.
Travel Insurance Premium Calculator: A tool that estimates the premium based on travel details and coverage.
Trip Cancellation: Reimbursement for prepaid expenses if a trip is cancelled before departure.
Trip Delay: Compensation for additional expenses due to delays in scheduled travel.
Trip Interruption: Coverage for expenses incurred if a trip is disrupted after it has begun.
Underwriting: The process of evaluating risk before issuing an insurance policy.
Visa Requirement Insurance: Insurance is required as part of the visa approval process for certain countries.
Waiting Period: The time after policy purchase during which certain benefits are not available.
Get the most value from TravelAssure
Find out how to extend your single trip travel insurance policy.
Extension of the Policy Period for a Single Trip Policy
In order to extend the policy, policyholders can apply for an extension by contacting Niva Bupa’s customer care center or online by paying their premium and submitting all the required documents. This must be done before the policy expires. Once our team has verified the information, they will grant permission for an extension. Customers can also extend the geographical coverage of their policy by paying an extra premium.
Contact Details for extending coverage
Contact No: 1860-500-8888;
Fax No.: 011-41743397;
Customer Service Portal - Insta Assist
Frequently Asked Questions
Download Resources
Read more about the product through Product Brochure and Policy Wording documents