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Critical Illness Insurance Policy
Critical Illness Insurance in India offers a vital financial safety net, providing lump-sum payouts to cover treatment costs and lifestyle adjustments for serious illnesses. With rising healthcare expenses, this policy ensures peace of mind when it matters most.
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1.4 Crore+ Happy customers
Why Choose Niva Bupa?
Trusted by over 1.4 crore+ happy customers, Niva Bupa (formerly known as Max Bupa Health Insurance) provides a wide range of health insurance plans to suit every need

30 min
Cashless Claim Processing 1

15 Lakh+
Claims paid since inception 2

1.4 Crore+
Happy customers served till date
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How does Our Claim Process work?
Get to know the steps involved in the claim Process, Whether it is a planned or emergency hospitalisation. Filling a claim is made easy by choosing any of the following ways:

Hospital Admission:
Get admitted to a Niva Bupa network hospital.
Identification:
Present your Niva Bupa Health Card or policy number along with valid ID (Passport/PAN card/Voter’s ID) to the hospital staff.
Pre-authorisation:
The hospital will verify your details and submit a pre-authorisation request to Niva Bupa.
Niva Bupa Confirmation:
After verification, Niva Bupa will confirm coverage to the hospital via fax and email, and notify you by text and email, typically within 30 minutes of the request.
Final Settlement:
Upon completion of treatment and necessary formalities, the hospital will settle the claim with Niva Bupa according to your policy terms.
Benefits of Critical Illness Insurance
Critical illness insurance provides targeted financial support for life-altering medical conditions. Here are the key benefits:
Lump-Sum Payout:
Receive a one-time payment upon diagnosis of a covered illness, offering flexibility to manage medical and non-medical expenses.
What is a Critical Illness Insurance Policy?
A critical illness insurance policy is a specialised health insurance product designed to provide financial support upon diagnosis of specific life-threatening or debilitating illnesses. Unlike standard health insurance, which reimburses hospitalisation expenses, critical illness insurance offers a lump-sum payout upon confirmation of a covered condition, regardless of hospitalisation. This payout can be used for medical treatments, recovery aids, debt repayment, or maintaining your lifestyle during recovery.
In India, where medical inflation is rising at 14% annually, critical illness insurance is a crucial tool for financial planning. Policies like those offered by Niva Bupa provide robust coverage, ensuring policyholders can focus on recovery without financial strain.
How Does It Work?
Upon diagnosis of a covered illness, the policyholder submits a claim with medical proof, such as diagnostic reports. Once verified, the insurer disburses the sum insured as a lump-sum payment. The policy typically terminates after the payout, though some plans allow continued coverage for other illnesses if specified in the terms.
Types of Illnesses Covered
Critical illness insurance policies cover a range of serious conditions, though the exact list varies by insurer. Common illnesses include:
Cancer: Coverage for various types and stages, often up to advanced stages, as specified in the policy.
Heart Conditions: Includes heart attack, coronary artery bypass surgery, and angioplasty.
Stroke: Covers strokes resulting in permanent neurological damage.
Organ Failure: Includes kidney failure, liver failure, and lung conditions requiring transplants or dialysis.
Neurological Disorders: Conditions like multiple sclerosis, Parkinson’s disease, or paralysis.
Other Conditions: Major burns, coma, or organ transplants, depending on the policy.
Niva Bupa’s critical illness plans, for instance, cover up to 20 major illnesses, offering one of the most comprehensive lists in the market.
Eligibility and Policy Terms
Eligibility for critical illness insurance in India typically includes:
Age: Entry age ranges from 18 to 65 years, with some policies offering coverage for children.
Medical History: Pre-existing conditions may have waiting periods of 2-4 years.
Policy Tenure: Options range from 1 to 3 years, with renewable plans.
Sum Insured: Ranges from INR 5 lakh to INR 1 crore, depending on the insurer and plan.
Policy terms vary, so it’s essential to review the waiting period (typically 90 days from policy inception), survival period (e.g., 30 days post-diagnosis for claim eligibility), and renewal conditions.
Premiums, Claim Process, and Exclusions
Premiums
Premiums depend on factors like age, sum insured, policy tenure, and medical history. For example, a 30-year-old opting for INR 10 lakh health insurance coverage may pay INR 5,000-10,000 annually, while premiums increase with age or higher sums insured. Niva Bupa offers competitive premiums with flexible payment options, making it accessible for diverse income groups.
Claim Process
The claim process is straightforward:
Notify the insurer within the stipulated time (e.g., 30 days of diagnosis).
Submit medical documents, including diagnosis reports and doctor’s certificates.
The insurer verifies the claim and disburses the lump sum within 7-30 days, depending on the policy.
Exclusions
Common exclusions include:
Pre-existing illnesses not disclosed at policy inception.
Illnesses diagnosed during the waiting period.
Non-covered conditions or treatments like cosmetic procedures.
Illnesses caused by substance abuse or self-inflicted injuries.
Always read the policy document to understand exclusions and avoid claim rejections.
Comparison with Standard Health Insurance
Critical illness insurance and standard health insurance serve distinct purposes:
Critical illness insurance complements standard health insurance, offering a safety net for high-cost, life-altering conditions.
How to Choose the Right Critical Illness Insurance Policy?
Selecting the right policy requires careful consideration:
Assess Coverage Needs: Choose a sum insured based on your financial obligations, such as loans or family expenses. For urban India, INR 10-25 lakh is often recommended.
Check Illnesses Covered: Ensure the policy covers major conditions like cancer, heart attack, and stroke. Niva Bupa’s plans, for example, offer extensive coverage.
Compare Premiums: Balance affordability with comprehensive coverage. Use online calculators to estimate costs.
Review Exclusions and Waiting Periods: Opt for policies with shorter waiting periods and fewer exclusions.
Insurer Reputation: Choose a trusted insurer like Niva Bupa with a high claim settlement ratio (e.g., 90%+).
Flexibility: Look for add-ons like coverage for additional illnesses or premium waivers.
Why Critical Illness Insurance is Crucial?
India’s healthcare landscape underscores the need for critical illness insurance. Key reasons include:
Rising Medical Costs: Treatment for conditions like cancer or heart surgery can cost INR 5-20 lakh, often exceeding standard health insurance limits.
Lifestyle Diseases: Increasing cases of diabetes, hypertension, and heart disease among younger Indians heighten the risk of critical illnesses.
Limited Public Healthcare: Overcrowded public hospitals and long waiting times make private care a necessity, driving up costs.
Financial Protection: With 60% of healthcare expenses in India paid out-of-pocket, a lump-sum payout ensures stability during crises.
Niva Bupa’s critical illness plans are tailored to India’s unique needs, offering robust coverage and seamless claims.
Tips for Maximising Coverage and Avoiding Claim Rejections
To get the most out of your policy:
Disclose Medical History: Provide accurate details during policy purchase to avoid claim denials.
Understand Policy Terms: Read the fine print, especially exclusions and survival periods.
Maintain Documentation: Keep diagnostic reports and medical certificates ready for smooth claims.
Pay Premiums on Time: Ensure timely renewals to avoid policy lapse.
Consult Experts: Work with insurance advisors to choose a plan suited to your needs.
Review Annually: Update your coverage as your financial or health needs change.
Conclusion
Critical Illness Insurance in India is more than just a policy; it’s a lifeline that protects you and your family from the financial burden of serious illnesses. With rising healthcare costs and increasing lifestyle diseases, this medical insurance ensures you can focus on recovery without worrying about finances. By choosing a trusted and best health insurer in India like Niva Bupa and understanding policy terms, you can secure comprehensive coverage tailored to your needs. Make an informed decision today to safeguard your future.
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