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IRDA Exam Syllabus for Insurance Agent: Complete Guide for 2025

16 June, 2025

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The Indian insurance industry continues to grow robustly, driven by increased awareness, digital transformation, and a growing need for financial security. At the heart of this ecosystem are the insurance agents, trained professionals who bridge the gap between insurers and customers. However, before one can earn the title of a licensed agent, passing the IRDAI certification exam is necessary. Understanding the IRDA exam syllabus for insurance agent aspirants is crucial to clearing the test and building a successful career.

Whether you're planning to enter the field in 2025 or simply want to stay updated with the latest developments, this complete guide breaks down the IRDA IC 38 exam syllabus, structure, and preparation strategy to help you begin your journey on the right note.

What is the IRDA IC 38 Exam?

The IRDA IC 38 exam is a pre-licensing qualification exam conducted by the Insurance Regulatory and Development Authority of India (IRDAI). It is designed for individuals who wish to become life, general, or health insurance agents in India.

Before appearing for this exam, candidates must undergo a mandatory training programme approved by IRDAI, which usually consists of 25 hours of online training and 50 hours of classroom sessions. Once the training is completed, candidates become eligible to sit for the IC 38 examination.

Overview of the IRDA Exam Syllabus for Insurance Agents (2025)

The IRDA exam syllabus for insurance agents tests a candidate’s knowledge of insurance principles, products, regulatory frameworks, and ethical practices. It is comprehensive yet practical, ensuring agents are well-equipped to serve customers with clarity and professionalism.

Here’s a detailed breakdown of the IRDA IC 38 exam syllabus for 2025:

1. Basics of Insurance

History and development of insurance in India
Principles of insurance (Utmost good faith, Insurable interest, Indemnity, Contribution, Subrogation, Proximate Cause)
Types of insurance: Life, General, and Health

2. Understanding Life Insurance

Life insurance products and riders
Term, Whole Life, Endowment, ULIPs, and Annuities
Policy structure and documentation

3. Health and General Insurance

Types of health insurance plans
Key terms: pre-existing diseases, waiting period, exclusions
General insurance: Motor, Home, Travel, Fire, etc.

4. Insurance Regulations and IRDAI Framework

Role and structure of IRDAI
Code of conduct for insurance agents
Anti-Money Laundering (AML) regulations
Know Your Customer (KYC) guidelines

5. Policy Servicing and Claims

Policy issuance and servicing lifecycle
Premium calculation and payment modes
Claims process, settlement, and documentation
Role of agents in claim handling and dispute resolution

6. Marketing and Sales

Prospecting and client need analysis
Customer relationship management (CRM)
Ethical selling practices and mis-selling prevention
Use of digital tools in sales

7. Financial Planning and Taxation

Basics of financial planning
Insurance as a risk management tool
Tax benefits under various sections (like 80C, 10(10D))

Exam Format and Key Details

Mode: Online
Duration: 60 minutes
Number of Questions: 50
Type: Multiple Choice Questions (MCQs)
Passing Marks: 35 out of 50 (70%)

The exam is available in multiple languages, including English, Hindi, and several regional languages.

How to Prepare for the IRDA IC 38 Exam?

Preparing for the IRDA IC 38 exam syllabus doesn't have to be overwhelming. Here’s a simple roadmap to follow:

Complete the Mandatory Training: Attend IRDAI-accredited training through a licensed insurer or training institution.
Study the Workbook: IRDAI provides a detailed study guide covering the syllabus.
Take Practice Tests: Use online platforms to attempt mock exams and assess your readiness.
Revise Regularly: Focus on weak areas and revise key definitions, regulatory rules, and product features.
Stay Updated: Keep track of any syllabus changes for 2025 issued by IRDAI.

Read More : IRDA certificate download: A Step-by-Step Guide for Insurance Agents

Final Thoughts

The IRDA exam syllabus for insurance agents is not just a curriculum; it’s a well-thought-out roadmap to becoming a trustworthy advisor. Clearing the IRDA IC 38 exam is achievable with the proper training and preparation. More importantly, it marks the beginning of a meaningful career, helping individuals secure their futures.

For aspiring agents looking to work with reputed insurers, joining a customer-first company like Niva Bupa can offer the perfect environment to grow. With our innovative health insurance offerings and strong market presence, we value well-trained, IRDAI-certified professionals ready to make a real impact. Connect with us today.

FAQs

1. What is the IRDA IC 38 exam?

It’s a mandatory pre-licensing exam that IRDAI conducts for individuals aspiring to become insurance agents in India.

2. How many questions are there in the IRDA IC 38 exam?

The exam consists of 50 multiple-choice questions; candidates must score at least 35 to pass.

3. Is the IRDA exam syllabus the same for life and health insurance agents?

Yes, the core syllabus is similar, but product-specific topics may differ slightly depending on the type of insurance.

4. Can I take the IRDA exam online?

Yes, the IRDA IC 38 exam is conducted online at designated centres and in multiple languages.

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