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5
app rating by customer
I found, the Niva Bupa app to be very user-friendly and most convenient. Thanks for the interface that gives power to me. From finding cashless hospitals in any location, booking a consultation, to submitting and tracking claims, etc., everything is on my fingertip. Recently, suddenly, my 8-year-old daughter fell ill, infected by Dengue, I applied for reimbursement using this app for the first time. Still, I completed the process easily and today I got the reimbursement amount as well in a week. THANK YOU.
5
app rating by customer
The app works perfectly and provides real-time assistance. One-stop solution for most of the services - Policy details, premium certificate, network hospital details. The most important unlimited free teleconsultation feature. I used it multiple times, saving time and money.
5
app rating by customer
New Ul is crisp. Really an upgrade in experience.
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www.nivabupa.com
+91 11 30902010
1860-500-8888
CIN: L66000DL2008PLC182918
IRDAI Registration No. 145
Corporate Office: 3rd Floor, Capital Cyberscape, Sector 59, Gurgaon
Registered Office: C-98, First Floor, Lajpat Nagar, Part 1, Delhi-110024, India
- *Applicable on individual health policies including family floater and senior citizen
- Insurance is a subject matter of solicitation. Niva Bupa Health Insurance Company Limited (IRDAI Registration Number 145, Category:Health), 'Bupa' and 'HEARTBEAT' logo are registered trademarks of their respective owners and are being used by Niva Bupa Health Insurance Company Limited under license. CIN: L66000DL2008PLC182918
- 1 Niva Bupa processes pre-authorisation requests within 30 minutes for all active policies, subject to receiving all documents and information(s) up to Niva Bupa’s satisfaction. The above commitment does not include pre-authorisation settlement at the time of discharge or system outage.
- 2 Since Inception refers to claim data from 2010 till December 2023.
- 3 ReAssure 3.0 Premium: Quoted premium is for 1 years tenure for Black variant with Unlimited Sum Insured for 1 Adult aged 18 years living in Kangra, Himachal Pradesh.
- 4 ReAssure 2.0 Premium: Quoted premium is for Titanium+ variant, INR 5 lacs sum insured with 1 years tenure, 1 Adult aged 18 years living in Guwahati, Assam.
- 5 Health Premia Premium: Quoted premium is for for Gold variant, INR 10 lacs Sum Insured with a policy tenure of 1 year for 1 Adult aged 18 years living in Delhi with Zone 2 Option
- 6 Aspire Premium: Quoted premium is for INR 5 lacs sum insured with 1 years tenure, 1 Adult aged 18 years living in Ranchi. The Premium is exclusive of Digital Discount.
- 7 Senior First Premium: Quoted premium is for INR 5 lacs Sum Insured (with 50% co-payment) with a policy tenure of 1 year, 1 Adult aged 61 years living in Delhi.
- Beware of spurious / fraud phone calls! Do not share your confidential information like Debit / credit card number, Internet Banking User ID/Password, Pin, CVV, OTP, etc. with anyone. Avoid clicking on attachments / payment link received in mails / message from unknown sources. IRDAI is not involved in activities like selling insurance policies, announcing bonus or investment or premium. Public receiving such phone calls are requested to lodge a police complaint. Do not respond to unsolicited and attractive offers received through unidentified calls, emails, SMSs, and other social media platforms. Beware of misleading telephone calls from people posing as Niva Bupa officials, agents, IRDAI Officials, Officials from ECI (Office of the Executive Council of Insurers) etc. and offering alluring benefits or sharing false information on your policy or on Niva Bupa. Niva Bupa shall not be responsible for any loss or damages whatsoever for any acts or omissions arising out of such spurious calls, and all customers are advised to contact our customer care at 1860-500-8888 and verify any representations or promises made by any such spurious callers before acting upon the same.
- ^Claim Promise with Zero deductions
- This is applicable for ReAssure, Reassure 2.0, Aspire and Rise product
- a. Buy your Niva Bupa policy for coverage of 10 Lacs or above, with Safeguard+ add on
- b. Intimate Niva Claim helpline (1860-500-8888) 48 hours before hospitalization for non-emergency treatments
- d. Receive a claim assurance with zero deduction, in accordance with policy inclusions and T&C
- c. Choose any hospital from the list of recommendations given by Claim Advisor for your treatment, via cashless facility
- e. Claims Exclusions: the guarantee will not apply to claims arising due to exclusions stated in the policy (e.g.- non-disclosure, fraud, standard exclusions, waiting periods etc.)
