Important Coronavirus Helpline Number | Niva Bupa

Coronavirus has led the world into a pithole of health problems. To help people deal with their situation better, many Coronavirus helpline numbers have been introduced to provide assistance to those in need. People who wish to resolve any query regarding Covid-19 and seek help can call on these numbers and speak to the customer care assistants.

These helpline numbers provide 24*7 customer care support to help you when you need them the most. Read this article to unleash more useful information about the same.

Helplines And Corona Health Insurance

The Government has taken a lot of initiative to help the citizens combat Covid 19, like introducing several helpline numbers and an Indemnity policy known as the Corona Kavach Policy. This policy provides coverage against hospitalisation due to Corona Virus. The claim can be made within 15days of buying the policy.

In order to assistance one can connect with the customer care experts through the following helplines

1 - Helpline Numbers

The Union Health Ministry has introduced various helpline numbers which are provide assistance 24x7. To reach the help centre one can call on – 1075 or +91-11-23978046. The Ministry also provided a helpline for mental health. The number is- 8105711277.

2 - Email

Other than these phone numbers, the Ministry has also announced its email address- ncov2019@gmail.com. This is also a helpline, but it does not give quick responses like phone calls. This thing should be kept in mind before choosing your preferred helpline form.

3 - WhatsApp Number

You can connect with the Union Health Ministry through WhatsApp as well. Their phone number is- +91-9013151515. You can send a “Hi” to this number to clear all your Covid-related doubts.

Here are the helpline numbers that you need to know about:

Aside from the different Covid vaccines, helplines have been our savior. Wondering why you should choose a helpline for help?

• They provide us with correct guidance on things related to Covid, such as Covid vaccine eligibility.
• They can burst the bubble that myths have created around us.
• They will help us understand why we need Indemnity Plans, such as the Corona Kavach Plan.
• They help us deal with any mental health problems we might be facing during the lockdown.

FAQ

1. What is the purpose of the coronavirus helpline numbers?

   The coronavirus helpline numbers are designed to assist individuals with queries related to COVID-19, offering 24/7 support for issues like symptoms, testing, treatment, and mental health concerns during the pandemic. They connect callers with customer care assistants for guidance.

2. How can I access the coronavirus helpline numbers provided by the government?

   The Union Health Ministry has introduced various helpline numbers that operate 24/7. You can find these numbers through official government websites or by contacting Niva Bupa’s customer care at 1860-500-8888 for assistance.

3. Does Niva Bupa offer specific support for COVID-19-related queries?

   Yes, Niva Bupa provides support through its customer helpline (1860-500-8888) and the Insta Assist portal, where customers can address COVID-19-related insurance queries, check claim status, or seek guidance on treatment coverage.

4. Is hospitalisation due to COVID-19 covered under Niva Bupa’s health insurance plans?

   Yes, Niva Bupa’s hospitalisation plans, such as Corona Kavach, cover treatment for COVID-19, including pre- and post-hospitalisation expenses and home care treatment, with a standard 15-day waiting period.

5. How does the claim process work for COVID-19 treatment with Niva Bupa?

   The claim process for COVID-19 is similar to other conditions. For cashless claims, contact the helpline 48 hours before non-emergency hospitalisation. For reimbursement claims, submit bills and a claim form within 7 days.

6. Are there any exclusions or waiting periods for COVID-19 coverage in Niva Bupa policies?

   No exclusions are applied for COVID-19 in Niva Bupa’s policies. A standard 15-day waiting period applies from the policy purchase date, but no additional loading or exclusions are imposed for COVID-19 claims.

7. Can I use the Niva Bupa customer portal to manage COVID-19-related insurance needs?

   Yes, the Niva Bupa Insta Assist portal allows you to track claim status, renew policies, submit documents, and access policy details for COVID-19-related needs, offering a secure and convenient self-service option.