Duty Free Shops in Bengaluru Airport Terminal 2 & How to Pre-Order?

Bengaluru’s Kempegowda International Airport, particularly its stunning Terminal 2, has transformed the travel experience into something extraordinary. Known as the “Garden Terminal,” T2 blends nature-inspired design with world-class amenities, making it a haven for travellers. Among its many offerings, the Bangalore Airport duty free shops stand out as a paradise for those looking to snag tax-free luxury goods, premium spirits, or unique souvenirs. Whether you’re jetting off on an international adventure or arriving back in India, the Bangalore Airport shops offer a seamless and indulgent shopping experience. In this article, we’ll dive into everything you need to know about duty free shopping at Terminal 2 and how to make the most of the pre-order process to save time and money.

A Glimpse into Bangalore Airport Duty Free

The Bangalore Airport duty free experience is curated by Avolta (formerly Dufry) in a 50:50 joint venture with Bangalore International Airport Limited (BIAL). With two expansive stores located in the Arrivals and Departures sections of Terminal 2, these shops offer over 10,000 products, ranging from high-end cosmetics and perfumes to premium liquors, confectionery, and luxury accessories. The Departures store, spanning 1,740 square metres, is a walkthrough marvel inspired by the Lalbagh Botanical Gardens, featuring a glass pavilion that immerses shoppers in a sensory journey. Meanwhile, the Arrivals store caters to those landing in Bengaluru, ensuring you can grab last-minute gifts or treats before heading home.

What sets Bangalore Airport duty free apart is its focus on both global and local brands. You’ll find prestigious names like Hennessy, Givenchy, Lindt, and Baratti & Milano alongside an “Indian Market Place” showcasing local products. The Whisky House, complete with an interactive Whisky Finder at the Discovery Bar, is a highlight for spirit enthusiasts, offering expert guidance to find your perfect dram. Whether you’re after a bottle of single malt or a luxurious skincare set, the Bangalore Airport shops deliver variety and quality in spades.

Why Shop Duty Free at Bengaluru Airport?

Duty free shopping is synonymous with savings, but it’s not just about lower prices. The Bangalore Airport duty free stores offer exclusive deals, discounts, and gift sets you won’t find elsewhere. For international travellers, the absence of government-levied taxes makes high-end products like electronics, perfumes, and alcohol more affordable—though it’s worth comparing prices, as some items may be cheaper online or at other airports. The convenience of tax-free shopping, combined with the ability to pre-order, makes the Bangalore Airport shops a must-visit for savvy travellers.

Beyond savings, the experience itself is a draw. The stores are open 24 hours, aligning with the airport’s round-the-clock operations, so you can shop at your leisure, no matter your flight time. The curated selection caters to diverse tastes, from luxury fashion to traditional Indian handicrafts, ensuring there’s something for everyone. However, duty free shopping is exclusive to international travellers, so domestic passengers will need to explore other Bangalore Airport shops for their retail fix.

The Pre-Order Process: How to Shop Smart?

One of the standout features of Bangalore Airport duty free is the ability to pre-order products online, allowing you to reserve items up to 30 days before your flight and as little as 24 hours prior. This “Reserve and Collect” service, accessible via the official website (bengaluru.shopdutyfree.com), streamlines your shopping experience, letting you browse, reserve, and pick up your purchases at the airport without the hassle of carrying heavy items through your journey. Here’s a step-by-step guide to pre-ordering at Bangalore Airport duty free:

1. Create an Account: Start by registering with Red by DUFRY on the official Bengaluru duty free website. This ensures a personalised shopping experience and allows you to track your orders.

2. Browse the Catalogue: Explore the extensive online catalogue, which includes everything from cosmetics and fragrances to liquors and chocolates. You can filter by category or brand to find your favourites, whether it’s a bottle of Glenfiddich or a luxurious Givenchy perfume.

3. Add to Cart: Once you’ve selected your products, add them to your cart to reserve them instantly. The website often highlights exclusive offers, such as 10-12% discounts or special gift sets, making pre-ordering even more enticing.

4. Confirm Your Order: Select your flight’s date, time, and the store (Arrivals or Departures) where you’ll collect your purchases. After confirmation, you’ll receive an email with a reservation request number or QR code, which you’ll need at the pick-up counter.

5. Pay and Collect: Payment is made at the airport when you collect your order. Indian Customs regulations allow payments of up to ₹25,000 in cash or via card in INR, with other currencies accepted (check with store staff for exchange rates). Present your QR code or reservation number at the pre-order collection counter in Terminal 2 to claim your items.

This process is designed for convenience, ensuring you can secure your desired products without worrying about stock availability. However, note that orders cannot be modified once placed—you’ll need to cancel and re-order if changes are required.

Customs Allowances and Restrictions

Before indulging in Bangalore Airport duty free shopping, it’s crucial to understand Indian Customs allowances to avoid surprises. International passengers arriving in India can purchase duty-free goods up to a total value of ₹50,000, including 100 cigarettes, 25 cigars, or 125g of tobacco, and 2 litres of alcoholic liquor or wine. For travellers from Nepal, Bhutan, or Myanmar, the limit is ₹15,000 for non-liquor/tobacco items.

When departing Bengaluru, check the customs allowances of your destination country, as restrictions on alcohol, tobacco, and other items vary. Age restrictions also apply, particularly for liquor and tobacco purchases. Additionally, be mindful of baggage limits and airline regulations, especially if transiting through other countries. For example, liquids over 100ml must be packed in checked baggage to comply with security rules.

Tips for a Savvy Duty Free Experience

To make the most of your Bangalore Airport duty free shopping, keep these tips in mind:

• Do Your Research: Before arriving, browse the online catalogue to identify must-have items and compare prices with online retailers. Electronics, for instance, may not always be cheaper at duty free shops.

• Avoid Impulse Buys: The allure of tax-free deals can tempt you into overspending. Plan your purchases in advance to stick to your budget.

• Leverage Pre-Ordering: Pre-ordering not only guarantees availability but also unlocks exclusive discounts and promotions, saving you both time and money.

• Check Store Policies: Some travellers have reported pushy sales tactics at Bangalore Airport duty free shops, so stand firm on your preferences and double-check product details (e.g., ensure you’re getting plain chai if masala isn’t your thing).

• Explore Other Bangalore Airport Shops: If you’re a domestic traveller or seeking non-duty free items, Terminal 2’s retail offerings include Fabindia for Indian handicrafts, Gute Reise for travel accessories, and La Cave for premium wines and spirits.

Beyond Duty Free: Shopping at Terminal 2

While Bangalore Airport duty free is a highlight, Terminal 2’s other Bangalore Airport shops offer a rich retail experience. From Swarovski’s sparkling jewellery to Forest Essentials’ luxurious skincare and SMOOR’s delectable chocolates, there’s no shortage of options. The Quad by BLR, located near Arrivals, is a vibrant hub for stylish shopping, live performances, and dining, perfect for travellers with time to spare. Most shops operate 24/7, ensuring you can indulge at any hour.

For those seeking local flair, Rare Planet Luxe and Fabindia showcase traditional Indian crafts, from hand-woven fabrics to silver jewellery. These stores are ideal for picking up souvenirs that reflect Bengaluru’s cultural heritage. If relaxation is on your mind, Terminal 2 also offers spas, lounges, and dining options to unwind before or after your shopping spree.

Conclusion

Duty free shopping at Bengaluru Airport’s Terminal 2 is more than just a chance to save on luxury goods—it’s an experience that blends convenience, variety, and exclusivity. The Bangalore Airport duty free stores, with their vast selection and innovative pre-order system, make it easy to shop smart and enjoy tax-free delights. Whether you’re eyeing a bottle of premium whisky, a designer perfume, or a unique Indian souvenir, the Bangalore Airport shops cater to every taste. 

By pre-ordering online, you can secure your favourites, take advantage of exclusive deals, and breeze through the airport with ease. So, next time you’re passing through Terminal 2, make the most of this retail haven and elevate your travel experience. Before you embark on your next adventure, ensure peace of mind with comprehensive travel insurance. Whether it’s protecting against flight cancellations, lost luggage, or medical emergencies, a good policy is your travel companion. Visit our website  to explore tailored travel insurance options and travel worry-free

FAQs

1. Can domestic travellers shop at Bangalore Airport duty free?
   No, duty free shopping is exclusive to international travellers. Domestic passengers can explore other Bangalore Airport shops like Fabindia or La Cave.

2. How far in advance can I pre-order duty free products?
   You can pre-order products from 30 days to 24 hours before your flight’s scheduled departure or arrival.

3. What payment methods are accepted at Bangalore Airport duty free?
   Payments up to ₹25,000 can be made in cash or via card in INR. Major credit cards like Visa, Master, and RuPay are accepted, along with various currencies (check exchange rates with staff).

4. Can I modify my pre-order after placing it?
   No, modifications aren’t allowed. You must cancel the existing order and place a new one through your Red by DUFRY account.

5. What are the customs limits for duty free purchases in India?
   International passengers can buy up to ₹50,000 worth of goods, including 2 litres of liquor or wine and 100 cigarettes, 25 cigars, or 125g of tobacco. Limits for travellers from Nepal, Bhutan, or Myanmar are ₹15,000 for non-liquor/tobacco items.

6. Are electronics a good deal at Bangalore Airport duty free?
   Not always. Compare prices with online retailers, as electronics may be cheaper elsewhere.

7. Where are the duty free shops located in Terminal 2?
   Duty free stores are located in both the Arrivals and Departures sections of Terminal 2, with the pre-order collection counter at Level 0, Arrivals.