Best Health Insurance Company in India
ReAssure 3.0

Secure your International Travel with our

Travel Insurance

 

Planning your next trip in 2026? Get travel insurance that covers medical emergencies, trip delays, and unexpected expenses. Now with 0% GST!

1Mobile Number
2Trip Details
3Traveller(s) Details
4Plan Details
+91
Disclaimer infoBy clicking Get Quote, you authorize Niva Bupa to Call/SMS/Whatsapp on your registered mobile overriding DNCR.

Zindagi ko claim kar le

Corporate Health Insurance
backgound

Key Features of Travel Insurance

Planning a trip? Knowing the key features of travel insurance can save you from unexpected hassle.

Watch the videos to know more about ourProduct Features

backgound

Niva Bupa Travel Insurance Plans

Niva Bupa Travel Insurance plans ensures that you and your loved ones are protected during your international trips so that you can live life to the fullest

Bestseller
Quick Buy

TravelAssure

Niva Bupa’s Travel Plan for Solo Travelers

Our individual travel insurance plan provides extensive coverage for medical emergencies, trip cancellations, lost baggage, and more—so you can explore worry-free.

₹ 121

Annual Premium 3

$ 50,000

Sum Insured

tick

Provides financial assistance in case of delay in departure

tick

Covers the cost of getting for a new passport

tick

Covers the cost of getting for a new driving license

tick

Provides a lumpsum benefit if your checked-in baggage is lost by carrier

Last Updated: May 2026

What is Travel Insurance and How Does It Work?   

Protect your finances and peace of mind with travel insurance, a risk management system designed to provide financial protection and peace of mind to policyholders while travelling. Designed for both domestic and international travel, it serves as a safety net, covering unexpected financial losses, medical emergencies, and logistical disruptions that can occur during a trip.

As a type of insurance, it is a contract between the insurer and the policyholder that guarantees financial protection up to a specified sum through compensation or reimbursement. Travellers can claim this financial protection when faced with various medical and non-medical trip-related risks. 

Travel insurance works by transferring the financial risk of specific travel-related incidents from the traveller to the insurance provider. This coverage the traveller from the date of departure until they arrive back at the place of origin. However, in certain circumstances, such as trip cancellation, travellers are covered from the moment they purchase the policy. 

Why Do You Need Travel Insurance for International Trips?

While travel insurance is important when travelling domestically, when planning an overseas journey, it is essential to understand that international travel carries a different level of financial and logistical risk than domestic travel. From the high cost of medical treatment abroad to trip-related disruptions, insurance is a necessary investment for all travellers, no matter where they are travelling. 

  1. One of the primary reasons to opt for travel insurance is the high cost of medical treatment abroad. 

    Healthcare expenses in countries such as the USA, UK, or Europe can be significantly higher than in India, and even a minor medical emergency can result in substantial out-of-pocket expenses if you are uninsured.

  2. In addition to medical risks, travellers may face trip-related disruptions, such as flight delays, cancellations, missed connections, or lost baggage. 

    These situations can lead to unexpected expenses, including accommodation, rebooking costs, and essential purchases. Travel insurance helps cover these costs and reduces financial stress.

  3. Another important factor is legal and documentation risks. 

    Losing your passport, encountering theft, or facing travel-related fraud in a foreign country can be difficult to manage without support. Travel insurance provides assistance and reimbursement in such scenarios.

  4. It is also worth noting that travel insurance is mandatory for visa approval in several countries, particularly in the Schengen region. 

    Even where it is not mandatory, it is strongly recommended.

Overall, travel insurance enables travellers to focus on their experience rather than worrying about unforeseen risks, making it an essential part of international travel planning.

What Does Travel Insurance Cover?

Travel insurance provides comprehensive protection against both medical emergencies and travel-related disruptions, ensuring financial security throughout your international trip. Niva Bupa’s TravelAssure policy is designed to cover a wide range of risks, from hospitalisation and medical evacuation to trip delays and loss of belongings.

Medical Coverage

Medical expenses abroad can be significantly higher than in India, making this the most critical component of travel insurance.

  • Emergency hospitalisation: Covers inpatient treatment for illness or injury requiring hospital admission

  • Emergency outpatient treatment (OPD): Covers urgent medical consultations and treatments that do not require hospitalisation

  • Dental treatment: Covers emergency dental procedures required for pain relief

  • Medical evacuation: Covers transportation to the nearest appropriate medical facility or back to India if required

  • Repatriation of mortal remains: Covers transportation or cremation expenses in case of death during the trip

  • Compassionate visit: Covers travel expenses for a family member if the insured is hospitalised for an extended period

These benefits ensure that travellers receive timely medical care without facing financial strain.

Travel-Related Coverage

Travel insurance also protects against common travel disruptions that may impact your itinerary or budget.

  • Trip delay, cancellation, and interruption: Covers non-refundable travel and accommodation costs due to unforeseen events

  • Missed connecting flights: Covers additional travel and accommodation expenses caused by delays

  • Loss of checked-in baggage: Provides compensation for permanently lost baggage

  • Delay of baggage: Covers essential purchases if baggage is delayed beyond a specified time

  • Loss of passport: Covers expenses related to obtaining a duplicate passport

  • Emergency trip extension: Extends coverage if the trip is prolonged due to emergencies

These benefits help reduce financial losses and inconvenience during unexpected travel situations.

Personal and Financial Protection

In addition to medical and travel-related risks, travel insurance also covers personal liabilities and financial emergencies.

  • Personal accident cover: Provides compensation in case of accidental death or permanent disability

  • Accidental death and disability (common carrier): Offers coverage during travel via flights or other carriers

  • Personal liability: Covers legal expenses arising from accidental injury or damage caused to a third party

  • Financial emergency cash: Provides support in case of theft or loss of travel funds

  • Hijack distress allowance: Offers compensation if travel is disrupted due to hijacking

These features ensure broader financial protection beyond standard travel risks.

Additional Benefits and Flexibility

Depending on the plan selected, travellers may also benefit from enhanced coverage options:

  • Coverage for pre-existing diseases (as per plan)

  • COVID-19 coverage up to the sum insured

  • Flexible sum insured options ranging from $50,000 to $500,000

  • Policy duration up to 180 days, extendable up to 365 days

These options allow travellers to customise their policy based on destination, duration, and individual needs.

Important Note

Travel insurance coverage is subject to policy terms, conditions, deductibles, and sub-limits. Certain benefits apply only under specific circumstances, such as minimum delay duration or hospitalisation criteria. It is advisable to review the policy document carefully to understand eligibility and ensure smooth claim processing.

What is Not Covered Under Travel Insurance?

While travel insurance offers extensive protection, it is equally important to understand what is not covered. Exclusions are specific situations, activities, or expenses that fall outside the scope of the policy. If a claim arises from these conditions, it may be rejected.

Being aware of these exclusions helps travellers make informed decisions, avoid claim issues, and plan their trips more responsibly.

High-Risk Events and External Factors

Certain large-scale or uncontrollable events are typically excluded:

  • Injuries or illnesses caused by war, invasion, rebellion, or civil unrest

  • Losses arising from nuclear or radiological exposure

  • Specific acts of terrorism (as defined in the policy)

Illegal or Intentional Acts

Insurance does not cover situations involving unlawful or intentional harm:

  • Loss or injury while committing or attempting a criminal act

  • Participation in military operations, war games, or combat activities

Medical and Lifestyle-Related Exclusions

Some health-related conditions and treatments are not covered:

  • Cosmetic or elective procedures, including weight loss or aesthetic treatments

  • Maternity-related expenses, unless specifically covered under the plan

  • Use of non-prescription, experimental, or unproven treatments

  • Expenses for vision correction aids such as spectacles or contact lenses

  • Treatments related to hair loss, wigs, or cosmetic enhancements

  • Purchase of medical consumables such as test strips or support stockings

Pre-existing and Advisory Conditions

Coverage may be denied in cases where proper disclosure or medical advice is ignored:

  • Travelling against a doctor’s advice

  • Undergoing or awaiting planned medical treatment abroad

  • Undisclosed or improperly declared medical conditions

Self-Inflicted or Substance-Related Risks

Claims arising from certain behaviours are excluded:

  • Injuries due to self-harm or attempted suicide

  • Losses caused by alcohol or drug consumption

  • Bodily injury or harm linked to mental health or self-inflicted

Travel-Specific Exclusions

Certain travel scenarios are not covered under standard policies:

  • Travel to countries under restriction or advisory for Indian travellers

  • Medical tourism, where treatment is the primary purpose of travel

  • Adventure sports or hazardous activities, unless specifically included as an add-on

  • Expenses for diagnostic tests not linked to active treatment

Why Understanding Exclusions Matters?

Understanding exclusions is critical for successful claim settlement. Many claim rejections occur not because of a lack of coverage but because of a lack of awareness of exclusions.

To avoid issues:

  • Always read the policy wording carefully

  • Check coverage before engaging in high-risk activities

  • Ensure accurate medical disclosure at the time of purchase

  • Opt for relevant add-ons if your trip includes adventure or special conditions

Note: The list above summarises common exclusions. Actual coverage may vary based on the plan selected, and specific terms, conditions, deductibles, and limits will apply. Travellers should always refer to the detailed policy document before purchasing travel insurance.

What are the Types of Travel Insurance Plans in India?

Travellers planning to secure their trips with travel insurance should note that there are several different types of travel insurance, depending on their specific needs. Here are various types of travel insurance plans offered by insurers in India:

  1. Travel insurance policy: Travel insurance consists of comprehensive plans that offer various benefits, such as coverage for medical expenses, trip cancellation, loss of checked-in baggage, missed connection, etc. Niva Bupa’s TravelAssure policy covers dozens of these risks, enabling financial protection and peace of mind. 

  2. Travel protection policy: These plans cover basic travel risks, such as flight delay or cancellation, that most insurers provide. Although they offer limited coverage compared to travel insurance, their premiums are comparatively low, as they are offered as add-ons when purchasing travel tickets.

  3. Travel health insurance: Travel health insurance offers comprehensive plans for travellers, providing financial protection against only medical expenses incurred while travelling.

Beyond these categorisations, travellers can also expect several sub-categorisations under travel insurance. These include single-trip insurance, multi-trip insurance, student travel insurance, senior-citizen insurance, group insurance, domestic travel insurance, and international travel insurance.

  • Single trip: Single-trip travel insurance offers travellers coverage for a single round trip from the purchase date until they return to their port of origin. This policy remains applicable only for the duration of that trip.

  • Multi-trip: If a policy buyer has several trips planned for the year, they can opt for a multi-trip policy that provides coverage for a set period rather than a single journey, offering convenience and cost-effectiveness. Frequent fliers opt for this type of plan to avoid buying plans repeatedly.

  • Student: Students can buy a student travel insurance that covers the duration of their studies. To make the plan more student-friendly, they can opt for specialised coverages like sponsor protection and study interruption.

  • Group: Group travel insurance plans offer convenience and more cost-effective premiums for group travellers, providing the same comprehensive coverage to all.

  • Domestic: Travellers planning a domestic trip should consider opting for domestic travel insurance to protect against non-medical risks such as lost checked baggage, trip delays, missed connections, etc.

  • International: International travel insurance provides comprehensive coverage for travellers on international trips.

Policy buyers should consider and buy any of the above policies based on their specific plans and requirements.

How Much Does Travel Insurance Cost in India?

The cost of travel insurance in India is generally affordable and varies based on several factors. For most international trips, premiums can start from just a few hundred rupees and increase depending on coverage and risk profile. Typically ranging from ₹150 to ₹1000 per day for international trips. For a standard 10–15-day international trip, the total premium usually ranges from ₹600 to ₹3,000, depending on the coverage and traveller profile.

Type

Duration

Average Cost

Short international trip (Comprehensive Plan)

1-7 Days

₹900 – ₹4,000

Budget plans (Basic Plan)

1-7 Days

₹1500 – ₹2,500

2-week trip

7–15 days

₹800 – ₹6000

Long trips

3-6 months

₹6,000 – ₹25,000+ depending on region

Note: The average age taken for this estimate is a 35 years old man and woman along with 2 children and coverage of $250,000 travelling to the United States. This estimate will be different depending on the number of travellers, destination, number of destinations, pre-existing conditions, and duration among other aspects listed in the following section.

0% GST on Travel Insurance Plans

Travel insurance plans in India are now exempt from GST, which means that they currently attract 0% GST, and you do not pay any Goods and Services Tax on the premium. This makes travel insurance more affordable, as the price you see is the final cost without additional tax. Thus resulting in lower overall cost of buying travel insurance and better value for the same coverage.

What Factors Affect Travel Insurance Premium?

Insurance companies do not pick premium amounts at random. They use mathematical models to study past claims from millions of people. This is called the underwriting process, and it helps them predict how likely you (the policyholder) or those covered under the policy are to make a claim, and how much it would cost. 

By considering key factors such as the traveller's age, travel destination, number of travellers, etc., the insurer will create a risk profile and calculate a price that reflects the risk determined. Understanding how they reach these numbers helps you decide what information to share and how to build a plan that offers the best value for your money. 

As a traveller planning to buy travel insurance to secure your trip, it is essential to note that several factors affect the premium. Here are some of the key factors which affect travel insurance premiums:

Factor

How It Affects Your Premium

Age of the traveller

In certain cases, the traveller's age also significantly impacts the premium, as older travellers, such as senior citizens, may be more susceptible to certain risks, leading to higher premiums.

Destination

Insurers like Niva Bupa divide the world into several regions to offer the best policy for travellers based on their needs. These regions are Asia Pacific, Worldwide excluding the USA and Canada, and Worldwide including the USA and Canada. 

Based on this division, travellers can select a higher sum assured and get additional coverage when visiting a particular destination. As a result, the premium charged for the policy also varies across countries.

Trip duration

The duration of a trip significantly impacts the travel insurance premium, as it is directly correlated with the risk a traveller may be exposed to, potentially leading to higher premiums.

Sum insured

The higher the sum assured, the higher the premium charged. This is because the premium correlates with the sum assured or the total coverage a policy offers.

Type of plan

Whether you opt for a lite, basic, or comprehensive plan, the policy premium increases with the level of coverage.  Travellers can also see differences in premiums depending on the policy type. 

For example, Niva Bupa offers single-trip and student travel insurance as part of its policies. The premium for travellers opting for student travel insurance will differ from that for single-trip travel insurance.

Number of travellers

Niva Bupa offers groups of travellers with more than two individuals a 10% discount on the overall premium, thus reducing the premium cost.

Add-ons

Travel insurance policies, such as student travel insurance, offer add-ons for travellers to choose from based on their needs. 

For example, student travellers can opt for complete pre-existing disease coverage, which can increase the premium.

Reason for trip

In some instances, such as when a traveller is going to take part in dangerous activities like adventure sports, the premium will be higher than in other cases.

How to Choose the Best Travel Insurance Plan in India?

To choose the best travel insurance plan in India, assess your travel needs, compare coverage, check claim support, and review exclusions before buying.

The right plan is one that balances adequate medical coverage, trip protection, and reliable claim settlement, not just the lowest price.

1. Understand your travel needs first

2. Check the entire coverage, not just price

3. Compare multiple plans online

4. Check claim settlement and support

5. Review exclusions and fine print

6. Choose the right sum insured

7. Look for customisation and add-ons

8. Ensure policy duration matches your trip

9. Buy early and keep documents ready

How to Compare Travel Insurance Plans Online?

As more insurance providers have started offering travel insurance online, including listing the key features and benefits of opting for it, it has become easier to compare and purchase the best policy for your specific needs. Here are some of the key features to compare between different plans online:

  1. Travel destination: Not all insurers offer coverage for every destination. Consider your travel destination to determine which coverages you may require and to assess whether a particular insurer offers coverage for it. 

  2. Scope and extent of coverage: Consider a policy that is wide in scope and extent of coverage. 

  3. Medical coverages: Compare the medical coverages offered to determine the minimum and optimal coverage needed for your policy. 

  4. Trip-related coverages: Consider non-medical trip-related coverages and ensure you have them for the best protection. 

  5. Total sum assured: Niva Bupa offers up to $500,000 in sum assured, so travellers must consider this and tailor their coverage to their needs. 

  6. Premium price: Compare the premium prices to match your budget and needs.

  7. Exclusions: In addition to what is covered within the scope and extent of coverage, it is also essential to consider what is not covered to avoid any last-minute hassles with claim rejection.

  8. Claim process: Assess the claims process to avoid last-minute hassles when seeking a settlement.

  9. Reliability of the insurer: It is imperative to assess an insurer's reliability before choosing a policy to avoid being left without protection when making a claim for settlement.

How to Buy Travel Insurance Online?

Buying the right travel insurance Niva Bupa online is not only simple and convenient but also paperless and cashless. This allows travellers to secure their trip from anywhere at any time, and, by following just a few easy steps, purchase their desired policy within minutes. 

If you are looking to buy travel insurance from Niva Bupa, these are the steps you must follow:

  1. Enter your mobile number to start the process.

  2. Add Trip Details: Select either ‘Single-Trip’ or ‘Student Travel Insurance’ and choose your destination(s).

  3. Select Travel Dates: Ensure accuracy, accounting for time zone differences for international travel.

  4. Enter Traveller Ages: Enjoy a 10% discount when insuring two or more travellers.

  5. Choose Coverage Amount: From $50K to $500K.

  6. Select your policy type: Lite, Basic, Comprehensive, Honeymooners, or Sports and Adventures.

  7. View Summary: Review plan details, sum insured, travel dates, trip duration, destination, and number of travellers.

  8. Provide KYC Details: Review policy terms and give consent for Niva Bupa to download your KYC.

  9. Add Personal & Medical Details for all travellers.

  10. Make the Payment: Your policy copy will be emailed instantly.

Once the payment is complete, your travel insurance policy will be emailed to you.

When Should You Buy Travel Insurance?

Travellers are typically advised to buy travel insurance immediately after booking their flight and reserving accommodation. This ensures that if, for certain covered reasons, your trip is cancelled, you can receive compensation for the non-recoverable travel and accommodation expenses paid in advance. 

In addition, since travel insurance does not go through sales or offer additional benefits even if you wait, it is directly beneficial to purchase the policy as soon as possible. 

If you intend to embark on multiple trips over a set period, such as within a year, you should buy a travel plan in advance to cover all upcoming trips with annual multi-trip insurance. And even for a single trip, buying a travel plan in advance is advisable. 

However, if you forget to secure your trip in time, Niva Bupa enables travellers to purchase the policy from anywhere, at any time, before starting their journey, within just a few minutes and in as few as 10 steps.  So you can also buy travel plans at the last minute, even if you miss out on crucial coverages and benefits.

Who Should Buy Travel Insurance?

While travel insurance is mandatory before visiting certain countries, people travelling abroad should buy a travel insurance plan to secure their trip. Along with this, it is advisable for the following travellers to buy a travel insurance plan: 

  • Individual travellers and families 

  • Senior citizens, because of their higher medical susceptibility 

  • Corporate travellers can cover their travel risks while travelling on behalf of their organisation 

  • Students can buy student-specific travel plans with longer validity 

  • People travelling in groups can insist on the purchase of travel insurance by their tour organiser

  • Domestic travellers can buy travel plans designed to cover travel risks within the country

What Happens If You Travel Without Insurance?

If you travel without travel insurance, you are personally responsible for all unexpected expenses such as medical emergencies, trip cancellations, or lost baggage. Even a minor issue abroad can lead to significant financial loss.

In many cases, travellers without insurance face high out-of-pocket costs and logistical challenges during emergencies.

Scenario 1. You pay for medical emergencies out of pocket

Medical treatment abroad can be extremely expensive, especially in countries such as the USA, Canada, and parts of Europe.

A simple hospital visit, emergency surgery, or even a short stay can cost thousands or lakhs of rupees, which you must pay entirely on your own without insurance support.

Scenario 2. No coverage for trip cancellations or interruptions

If your trip is cancelled due to illness, visa rejection, or an emergency, you may lose money spent on flights, hotels, and other bookings.

Without insurance, these non-refundable expenses are not recoverable.

Scenario 3. Financial loss from baggage or passport issues

Lost baggage, delayed luggage, or a stolen passport can disrupt your trip and add unexpected costs.

Without travel insurance, you must handle replacement costs, emergency purchases, and documentation expenses yourself.

Scenario 4. No emergency assistance support

Travel insurance providers offer 24x7 global assistance for medical help, hospital coordination, and emergency evacuation.

Without insurance, you will need to navigate foreign healthcare systems, language barriers, and logistics on your own.

Scenario 5. Visa complications in some countries

Certain countries require travel insurance as part of visa approval. Travelling without it may lead to visa rejection or denial of entry in such destinations.

Scenario 6. Higher stress and risk during travel

Unexpected situations like accidents, illness, or travel disruptions become harder to manage without financial and logistical support.

This can significantly impact your travel experience and peace of mind.

Real-Life Scenarios Where Travel Insurance Helps

Travel insurance helps in real-life situations such as medical emergencies, trip cancellations, baggage loss, and travel delays by covering costs and providing assistance.

These situations are more common than expected and can lead to significant expenses without proper coverage.

Scenario 1. Medical emergency during an international trip

You fall sick or meet with an accident while travelling abroad and require hospitalisation.

Travel insurance can cover hospital bills, doctor consultations, and even emergency evacuation, which can otherwise cost lakhs in countries like the USA or Europe.

Scenario 2. Trip cancellation before departure

You have to cancel your trip due to illness, a family emergency, or visa rejection. 

Travel insurance can reimburse non-refundable expenses like flight tickets, hotel bookings, and tour packages.

Scenario 3. Lost or delayed baggage

Your checked-in baggage is lost or delayed at the airport, leaving you without essentials.

Travel insurance can compensate for lost belongings or cover the cost of necessary purchases until your baggage is returned.

Scenario 4. Passport loss in a foreign country

You lose your passport while travelling abroad.

Travel insurance can assist with documentation and emergency support, and cover related expenses to obtain a replacement.

Scenario 5. Flight delay or missed connection

Your flight is delayed, or you miss a connecting flight due to unforeseen circumstances.

Travel insurance can cover additional expenses such as hotel stays, meals, or rebooking costs.

Scenario 6. Emergency evacuation or repatriation

You require urgent transportation to a better medical facility or need to be brought back to India due to a serious condition.

Travel insurance covers evacuation and repatriation costs, which can be extremely high without coverage.

Scenario 7. Medical expenses for pre-existing conditions

You experience complications related to a pre-existing condition during your trip.

Certain travel insurance plans provide limited coverage for such situations, helping manage unexpected medical costs.

Did You Know?

Medical costs abroad

Medical treatment abroad can be significantly more expensive than in India, with even minor hospital visits costing thousands of rupees. In countries like the USA or Canada, emergency care or hospitalisation can run into lakhs. Travel insurance helps cover these expenses, ensuring you don’t face a financial burden during medical emergencies while travelling.

How to Claim Travel Insurance?

Travellers who need to file a claim settlement request for travel insurance can do so easily with Niva Bupa. There are several ways to request a claim settlement from Niva Bupa. Refer to the following methods for a quick, hassle-free claims process.

  1. To file a travel insurance claim, you first need to contact your insurer, Niva Bupa. 

  2. You may also contact the global third-party administrator if you are travelling overseas.

  3. You can raise a claim for travel insurance online, by mail, or even physically. You can do so both while overseas and when you return to India.

  4. You must submit a duly filled claim form along with the required documents based on the type of claim, for example, loss of baggage, trip cancellation, medical emergency, or death.

Besides this, one can make two types of claims in a medical emergency. 

Cashless Claim

Niva Bupa is partnered with Europ Assistance, a global third-party administrator, to provide cashless claims to hospitals and healthcare centres worldwide.

  • The customer initiates the claim to Europ Assistance via a toll-free number or email. 

  • The TPA-Europ Assistance will contact the customer and provide them with travel insurance details.

  • Europ Assistance will then initiate the GOP (Guarantee of payment) process with the hospital where the customer will receive treatment.

  • Europ Assistance will request the documents from the hospital or the customer and, after assessing the claim, send them to Niva Bupa for approval/rejection/query/investigation.

  • Our medical team will approve the claim by email.

  • The GOP will be released to the hospital as per the amount claimed.

  • The hospital will contact the Europ Assistance team if any additional amount is required.

  • At discharge, documents will be sent to Europ Assistance for approval.

  • After discharge, the hospital will send the documents to Europe Assistance for settlement.

Reimbursement Claim 

Intimation of Reimbursement Claim

Channel

Phone (with Call back Facility)

+91 (0) 22 6787 2092

Email Address

nivabupa@europ-assistance.in

Postal Address to Send Physical Documents

Europ Assistance India Pvt. Ltd.
7th Floor, Star Hub,  Bldg No. 2  
Near ITC Maratha Hotel, Sahar, Andheri (East), Mumbai-400 059.
+91 22 6787 2092

Basic Information at the time of Claim intimation is to be provided by the customer

Name of the insured

Policy No.

Date of Birth

Email Address

Local Contact No.

Claim-related information

Nature of loss (Brief narration of loss)

The coverage under which the claim is sought

Claim Amount Confirmation

Claim amount with detailed bifurcation

Important Note: All claims are indemnity; only upon receipt of complete documents along with bills and receipts of payment will claim admissibility be decided; hence, all claim-related supporting documents must be submitted after the claim is registered. For the required documents, please refer to the policy wording and the claim procedure, which will be sent after a claim is registered.

Important Note: All claims are processed in accordance with the policy benefits, terms, and conditions. The final decision on any claim will be made after all documents have been received and assessed.

Mandatory Documents Required for Reimbursement Claims

  1. Claim form

  2. KYC

  3. Cancelled cheque of the proposer

  4. Discharge summary 

  5. Final bill along with the break-up

  6. Payment receipt

  7. All investigation reports

How to Avoid Travel Insurance Claim Rejection?

To avoid travel insurance claim rejection, provide accurate information while buying the policy, inform the insurer promptly during an incident, and submit complete documents. Most rejections occur due to non-disclosure, delays in intimation, or claims that fall under exclusions.

Here is a checklist to consider before and when applying for a claim to avoid rejection:

1. Disclose all information honestly

2. Understand what your policy covers and excludes

3. Inform the insurer of the incident immediately or as soon as you can

4. Keep all required documents ready

5. Follow the correct claim process

6. Stick to policy terms and conditions

7. Avoid high-risk or uncovered activities

Documents Required for Travel Insurance

As a traveller planning to secure their trip with travel insurance, it is imperative to assess the required documents and provide them to purchase the policy. Here is a list of some of the essential documents needed to buy travel insurance online from Niva Bupa:

  1. Passport details of all of the travellers

  2. Travel and accommodation details

  3. Aadhar card

  4. PAN Card

  5. Medical declaration

  6. Proof of finances (for student policies)

  7. Programme details (for student policies)

Eligibility Criteria for Travel Insurance

The various eligibility criteria for Niva Bupa's TravelAssure plan include:

  • Adults should be between the ages of 18 and 70.

  • Dependent children should be at least one day old and are covered until the age of 25.

  • Travellers must possess and provide mandatory documents, such as copies of passports, visas, proof of income, and other relevant documents.

Can You Extend or Renew Travel Insurance?

When faced with a trip extension due to an emergency, travellers can avail of emergency trip extension coverage depending on the specific insurer. 

Travellers looking to extend their international travel insurance coverage when facing a trip extension due to an emergency can avail of extension coverage for up to 7 days a single time. The number of times and the total number of days depend on the specific insurer and the plan opted for. 

Travellers opting for insurance coverage from Niva Bupa can avail of emergency extension coverage of up to $20,000.

Is Travel Insurance Mandatory for Indians?

No, travel insurance is not mandatory for Indians travelling domestically. However, over 30 countries mandate that Indian travellers have travel insurance, either for the visa or upon entry through a port of entry. Even in cases where a country does not mandate travel insurance, it is highly recommended that the traveller avails travel insurance coverage

List of Countries Where Travel Insurance is Mandatory

In 2026, over 30 countries, including those in the Schengen Area, will require travel insurance as a condition of entry. From making it a visa requirement to checking it at customs and immigration, there are several ways these countries require travel insurance from Indians. 

Here is a list of some of the countries mandating travel insurance for Indians:

Country

Notes

Antarctica

Not mandatory for a visa, but required by expedition and tour operators

Algeria

Required

Azerbaijan

Indian nationals intending to visit Azerbaijan are requested to carry a copy of their medical insurance

Croatia

Travel insurance with medical coverage is necessary

Cuba

Travel insurance with medical coverage

Ecuador

Required for entry

Fiji

Travel insurance with COVID-19 coverage 

Georgia

Travel medical insurance required

Moldova

Travel medical insurance valid throughout the Republic of Moldova, covering the expected transit period, with a minimum coverage of EUR 30,000.

Nepal

Required for trekking or mountaineering

Qatar

Travel insurance with medical coverage

Romania

Travel insurance with medical coverage of at least €30,000

Seychelles

Travel insurance is mandatory

Schengen Countries (29 countries including France, Spain, Belgium, Austria, Italy, Sweden, Lithuania, Germany, the Netherlands, Poland, Finland, Norway, Malta, Portugal, Switzerland, Estonia, Denmark, Greece, Iceland, Slovakia, Czechia, Hungary, Latvia, Slovenia, Liechtenstein and Luxembourg)

Travel insurance with at least €30,000 medical coverage

The UAE

Required for visa

The USA

Student travel insurance is compulsory for full-time programs

Turkey

Required for visa

This is among 9+ other countries which strongly recommend Indian travellers to avail travel insurance when travelling there.

Does Travel Insurance Cover COVID-19?

Most of the world has overcome COVID-19, reducing the scope and impact of its associated risks. However, there are certain regions of the world where COVID-19 is still circulating at lower severity, similar to the flu. 

There has been a significant drop in the number of active cases, as recorded by the WHO; however, travellers must still consider these risks when travelling abroad. 

In the past, due to the global scale of the COVID-19 pandemic and the requirements set by many countries, travel insurance with COVID-19 coverage became mandatory for travellers visiting certain countries. However, as the scope and extent of the global pandemic have subsided, so have the requirements imposed by many countries mandating travel insurance with COVID-19 coverage. 

Despite this change, Niva Bupa’s TravelAssure policy still offers COVID-19 hospitalisation coverage up to the sum assured. Accordingly, if you are infected or test positive for COVID-19 during your overseas stay, the travel health insurance plan will bear the cost of your treatment and hospitalisation. 

In almost all countries, a COVID-19 infection triggers strict isolation rules, and it is addressed according to their SOP when detected. Therefore, adequate COVID-19 coverage can be handy in times of need.

Travel Insurance vs Health Insurance

Health insurance and travel insurance are different types of insurance that serve various purposes. While health insurance is a risk management system that financially protects travellers from medical expenses, travel insurance protects travellers from both medical and non-medical trip-related expenses. 

As a company that offers both health and travel insurance, Niva Bupa provides world-class international health coverage but depending on the need, travel insurance also offers broader coverage for non-medical risks, mitigating their financial impact and protecting travellers. 

Travellers can refer to the following table for a clearer understanding of the differences between health and travel insurance:

Scope

Health Insurance

Travel Insurance

What Does It Do?

A comprehensive health insurance policy covers medical risks and expenses one might encounter in everyday life, including certain critical illnesses, during hospitalisation, outpatient care, and other times.

Unlike medical insurance, which compensates or reimburses only medical expenses, health insurance covers several other facets, including diagnostics and preventative care.

Travel insurance provides financial protection against expenses incurred due to covered risks when travelling, in the form of compensation or reimbursement. 

This financial protection covers medical risks, non-medical travel-related risks, and certain miscellaneous risks.

Extent of Coverage

The scope and extent of coverage under health insurance vary depending on the specific policy and the sum assured chosen.

The scope and extent of coverage vary across plans and policies; however, Niva Bupa offers three plans with varying degrees of comprehensiveness.

Who Is It For?

A health insurance policy is for anyone who wishes to mitigate the medical and surgical expenses they may incur when getting treatment. 

A travel insurance policy is for individuals and groups planning to travel anywhere in the world and seeking to protect their trip against unexpected expenses arising from travel-related risks. 

As foreign travel is expensive, the financial impact of these risks can be severe, but with travel insurance, travellers can explore the world with peace of mind.

Does it Work Abroad?

Typical health insurance policies do not cover international travel and are limited to domestic risks. 

However, certain specialised health insurance policies, such as Niva Bupa’s Aspire,  offer coverage for medical treatments worldwide through their borderless benefits.

Yes, travel insurance works anywhere in the world where the insurer offers the policy. 

Niva Bupa provides international travel insurance coverage at over 190 destinations worldwide, enabling travellers to explore the world with confidence and peace of mind.

Travel Insurance vs Credit Card Insurance

Travel insurance is a comprehensive policy you actively purchase to cover medical emergencies, trip cancellations, and travel risks. Credit card insurance is a limited, complimentary benefit offered with certain cards and usually provides restricted coverage with conditions.

For international travel, especially from India, travel insurance offers broader protection and more reliable claims support.

ScopeTravel InsuranceCredit Card Insurance
Coverage scope

Travel insurance typically includes:

Emergency medical expenses and hospitalisation

Trip cancellation, interruption, and delays

Baggage loss, passport loss, and personal liability

Credit card insurance usually covers:

Flight delays or missed connections

Limited baggage protection

Basic accidental cover

Coverage limitsTravel insurance plans offer higher sum insured options, often going up to hundreds of thousands of dollars.Credit card insurance usually has low caps, which may not be sufficient in high-cost countries like the USA or Canada.
Activation conditionsTravel insurance is active once you buy the policy.

Credit card insurance is only valid if:

You book tickets using that card

You meet specific terms set by the issuer

Missing these conditions can void coverage.

Claims process and support

Travel insurance providers offer:

24x7 global assistance

Cashless hospitalisation networks

Dedicated claim support

Credit card insurance often requires:

Reimbursement-based claims

Coordination with third-party administrators

More documentation and delays

Customisation and add-ons

Travel insurance allows you to customise:

Destination-specific coverage

Add-ons like adventure sports or senior citizen cover

Pre-existing disease coverage (in some plans)

Credit card insurance is fixed and cannot be customised.

 

What are the Common Myths About Travel Insurance?

As with any other insurance policy, travellers seeking travel insurance often encounter several myths and misunderstandings, which can lead to confusion and to opting for an inadequate policy with limited coverage as a compromise, further perpetuating the myths. 

Here are some common myths travellers often encounter when researching travel insurance, along with explanations of why they are myths. 

  1. I don’t need travel insurance for a short trip

    This is false, as risks do not wait for anyone or anything to cause financial hardship. So there is no lesser risk of unnecessary expenses by travelling for three days rather than five. From trip cancellations to lost checked baggage, any risk that can affect travellers on a longer trip also affects those on a shorter one.

  2. I am fit and healthy and do not require travel insurance

    Travel insurance covers medical and non-medical trip-related risks, which can lead to significant financial loss and a negative travel experience if not considered or precautions are not taken.

  3. Travel insurance is expensive

    India has some of the cheapest travel insurance plans while offering similar coverage. Not only does Niva Bupa offer coverage of up to $500,000, but its premiums are also competitive and affordable for most travellers.

  4. My claims will be denied

    This depends on the specific plan, insurer, and particular incident. Travellers should know that leading insurers like Niva Bupa do everything to ensure quick, efficient, and hassle-free claim settlement, but it is important to know and follow the procedure to have your genuine claims settled.

  5. I will need to buy different plans for each member of my family

    That is not true; insurers like Niva Bupa make it very convenient for travellers to secure their family members with the same policy, making the process much more convenient and cost-effective. If you travel with two or more people, you can also get a 10% discount on the premium.

  6. Travel insurance covers everything 

    Travellers should know that travel insurance does not cover everything, and every policy has limitations, exclusions, and eligibility conditions. It is essential to understand these limitations and act accordingly.

  7. Travel insurance does not cover senior citizens

    This is not true. While insurers have varying maximum age limits, they offer coverage for seniors up to age 70. With Niva Bupa, senior citizens can avail themselves of comprehensive travel insurance.

Did You Know?

Visa Rules

Many countries require travel insurance as part of the visa process, especially in Schengen nations, where a minimum coverage of €30,000 is mandatory. Without valid travel insurance, your visa application may be rejected or delayed. Even in destinations where it is not compulsory, embassies and travel authorities strongly recommend insurance for financial protection during your trip.

Glossary of Travel Insurance Terms

  1. 24x7 Travel Assistance: Round-the-clock support for travellers in emergencies.
  2. Acute Onset of Pre-existing Condition: A sudden and unexpected flare-up of an existing medical condition.
  3. Act of God: Natural events like earthquakes or floods that are beyond human control.
  4. Add-ons / Riders: Optional benefits that can be added to enhance the base travel insurance coverage.
  5. Adventure Sports Cover: Add-on coverage for activities like skiing, scuba diving, or trekking.
  6. Baggage Delay: Compensation for temporary delay in receiving checked-in baggage.
  7. Baggage Loss: Coverage for permanent loss of checked-in luggage during travel.
  8. Business Travel Insurance: Insurance designed for work-related travel.
  9. Cashless Claim: A claim where the insurer directly pays the service provider, such as a hospital.
  10. Cashless Worldwide Network: A global network of hospitals offering cashless treatment to insured travellers.
  11. Claim: A request made by the insured to receive benefits under the insurance policy.
  12. Claim Form: The document submitted to initiate the claim process.
  13. Claim Intimation: Informing the insurer about an incident that may lead to a claim.
  14. Claim Settlement: The process of approving and paying a claim by the insurer.
  15. Claim Settlement Ratio: The percentage of claims successfully settled by an insurer.
  16. Co-payment: A fixed percentage of the claim amount that the insured must bear during a claim.
  17. Compassionate Visit: Coverage for a family member’s travel to visit the insured while the insured is in the hospital.
  18. Concierge Services: Additional support services like travel guidance and bookings.
  19. Coverage: The risks, events, and expenses that are included under the insurance policy.
  20. Daycare Treatment: Medical procedures that do not require a 24-hour hospital stay.
  21. Deductible: The portion of a claim amount that the insured must pay before the insurer covers the rest.
  22. Dental Treatment: Coverage for emergency dental care required during travel.
  23. Digital Claims Processing: Online submission and processing of insurance claims.
  24. Disclosure: The act of providing all relevant information to the insurer while purchasing a policy.
  25. Domestic Travel Insurance: Coverage for trips within India.
  26. Emergency Assistance: Immediate help provided during medical or travel-related emergencies.
  27. Emergency Cash Assistance: Provision of funds for financial emergencies during travel.
  28. Emergency Medical Evacuation: Transport to the nearest suitable medical facility during a serious emergency.
  29. Emergency Medical Treatment: Immediate medical care is required for sudden illness or injury while travelling.
  30. Endorsement: A modification or update made to an existing insurance policy.
  31. Exclusions: Specific situations or conditions that are not covered by the insurance policy.
  32. Family Travel Insurance: A plan that covers all family members under one policy.
  33. Flight Delay: Compensation for the inconvenience caused by delayed flights.
  34. Force Majeure: Unforeseeable events beyond control, such as natural disasters or war.
  35. Fraudulent Claim: A false or exaggerated claim made to gain insurance benefits.
  36. Free Look Period: A limited period during which the policy can be cancelled for a refund.
  37. Global Assistance Network: International support system offering medical and travel assistance worldwide.
  38. Grace Period: Extra time allowed to renew a policy after expiry without losing benefits.
  39. Group Travel Insurance: Coverage designed for a group of travellers under a single plan.
  40. Hazardous Activities: High-risk activities that may require special coverage or are excluded.
  41. High-Risk Destination: Locations with increased risk due to political, medical, or environmental factors.
  42. Hijack Distress Allowance: Compensation provided if the insured is affected by a hijacking incident.
  43. Hospitalisation: Admission to a hospital for medical treatment that requires a stay.
  44. Indemnity: Compensation provided to restore the insured to their financial position before the loss.
  45. Insurable Interest: A financial interest that the policyholder has in the insured subject.
  46. Insured Person: The individual covered under the travel insurance policy benefits.
  47. Instant Policy Issuance: Immediate generation of an insurance policy after purchase.
  48. Loss of Passport: Coverage for expenses incurred in replacing a lost or stolen passport.
  49. Material Misrepresentation: Providing incorrect or incomplete information that affects policy terms such as having pre-existing diseases.
  50. Maternity Coverage: Insurance benefits related to pregnancy and childbirth, if included in the policy.
  51. Medical Expenses: Costs incurred for treatment, hospitalisation, and healthcare services during travel.
  52. Missed Connection: Coverage for expenses if a connecting flight or transport is missed.
  53. Multi-Trip Insurance: A policy that covers multiple trips within a year.
  54. Network Hospital: A hospital that has a tie-up with the insurer for cashless treatment.
  55. No Medical Check-up Policy: A policy that does not require medical tests before purchase.
  56. OPD (Outpatient Department): Medical consultations or treatments that do not require hospital admission.
  57. Personal Belongings Coverage: Protection against loss or theft of personal items during travel.
  58. Personal Liability: Coverage for legal liabilities arising from accidental damage or injury caused to others.
  59. Policy Cancellation: Termination of the policy before its expiry date.
  60. Policy Document: The complete contract that details terms, conditions, inclusions, and exclusions.
  61. Policy Extension: Increasing the duration of an existing travel insurance policy.
  62. Policy Issuance: The process of generating and activating the insurance policy.
  63. Policy Lapse: Termination of coverage due to non-payment of premium.
  64. Policy Period: The duration for which the travel insurance coverage remains valid.
  65. Policy Schedule: A summary document outlining key details like coverage, premium, and insured persons.
  66. Policyholder: The person who buys and owns the travel insurance policy.
  67. Pre-existing Disease (PED): Any medical condition that existed before purchasing the insurance policy.
  68. Premium: The amount you pay to purchase and maintain your travel insurance policy.
  69. Proposal Form: The application form filled out by the customer to purchase an insurance policy.
  70. Refund / Cancellation Charges: Fees are deducted when cancelling a policy before its term ends.
  71. Reimbursement Claim: A claim in which the insured pays first and is later reimbursed by the insurer.
  72. Renewal: Extending the policy for another term after expiry.
  73. Repatriation of Mortal Remains: Transportation of the insured person’s remains back to their home country.
  74. Risk Assessment: Analysis of potential risks associated with insuring a person or trip.
  75. Sub-limit: A cap on specific benefits within the overall sum insured of the policy.
  76. Sum Insured: The maximum amount an insurer will pay for claims under a travel insurance policy.
  77. Supporting Documents: Required papers like bills, reports, and receipts needed to process a claim.
  78. Teleconsultation: Remote medical consultation through phone or video.
  79. Third Party Administrator (TPA): An agency that assists in managing claims and healthcare services.
  80. Travel Insurance Premium Calculator: A tool that estimates the premium based on travel details and coverage.
  81. Trip Cancellation: Reimbursement for prepaid expenses if a trip is cancelled before departure.
  82. Trip Delay: Compensation for additional expenses due to delays in scheduled travel.
  83. Trip Interruption: Coverage for expenses incurred if a trip is disrupted after it has begun.
  84. Underwriting: The process of evaluating risk before issuing an insurance policy.
  85. Visa Requirement Insurance: Insurance is required as part of the visa approval process for certain countries.
  86. Waiting Period: The time after policy purchase during which certain benefits are not available.

Get the most value from TravelAssure

Find out how to extend your single trip travel insurance policy

circle
checkicon

Extension of the Policy Period for a Single Trip Policy

In order to extend the policy, policyholders can apply for an extension by contacting Niva Bupa’s customer care center or online by paying their premium and submitting all the required documents. This must be done before the policy expires. Once our team has verified the information, they will grant permission for an extension. Customers can also extend the geographical coverage of their policy by paying an extra premium.

circle
checkicon

Contact Details for extending coverage

Contact No: 1860-500-8888;

Fax No.: 011-41743397;

 

Customer Service Portal - Insta Assist 

(https://rules.nivabupa.com/customer-service/)

svg In-Patient Care

Get cashless coverage overseas for hospitalisation expenses for all insured members

svg Hospital Cash

Daily benefit in case of hospitalisation of insured.

svg Maternity and New Born Coverage

Coverage is available for maternity expenses and new born baby as per terms and conditions of the policy.

Frequently Asked Questions

blue arrow

Trending Articles

Download Resources

Read more about the product through Product Brochure and Policy Wording documents

TravelAssure Brochure

Download the Brochure to understand TravelAssure better

file icon
file icon

TravelAssure Policy Wordings

Find out all you need to know about the plan here

file icon
file icon

TravelAssure Proposal Form

Download the form to avail the services of any of our network hospitals

file icon
file icon

TravelAssure Claim Form

Download the form to make hassle-free Claim

file icon
file icon