10 Lakh Health Insurance Plan in India

Solid coverage of ₹10 Lakh for hospitalisation, treatments, and emergencies. Get strong protection at an affordable price.

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Benefits of Health Insurance Plans for 10 Lakhs

There are several benefits of health insurance 10 lakhs. Some of them are mentioned below.

Cashless Hospitalisation:

10 lakh health insurance plans provide cashless hospitalisation facilities, eliminating the need for policyholders to pay upfront for medical expenses. This means policyholders can access medical treatment at any network hospital, both locally and nationally, without having to make immediate payments

10 Lakh Health Insurance | Premiums and Coverage

₹10 lakh health insurance is a plan that pays up to ₹10 lakh a year for covered hospital treatment. You pay a yearly premium, and the insurer settles eligible bills, either directly with the hospital or by reimbursement, until the limit is used. It covers admission, expenses before and after hospitalisation, day care procedures and ambulance charges, with enough room for costly care such as cardiac procedures or cancer treatment.

✦ Summary

  • The average out-of-pocket spend per hospital stay in India was ₹34,064 in 2025, so ₹10 lakh covers about 29 stays of that size.
  • Private hospital stays averaged ₹50,508, against ₹6,631 in public hospitals, making a higher sum insured useful for private care.
  • Health insurance coverage rose to 47.4% of rural and 44.3% of urban people in 2025, up from 14.1% and 19.1% in 2017-18.
  • About 2.9 in every 100 people were hospitalised in a year, and the rate rises to 8.1 in 100 for people aged 60 and above.
  • Half of all hospital stays cost ₹11,285 or less out of pocket, so a ₹10 lakh limit mostly guards against the high-cost cases that push the average up.

How Much Hospitalisation Can ₹10 Lakh Health Insurance Cover?

How much of a hospital bill ₹10 lakh health insurance pays depends on three things: the type of hospital, the treatment and your policy terms. The benchmarks and examples below show where common hospital costs sit against a ₹10 lakh limit.
 

Hospitalisation Cost Benchmarks

Benchmark

Average Cost

% of ₹10 Lakh Cover

Approx. Coverage Capacity

All-India

₹34,064

3.4%

About 29 hospital stays

Urban

₹38,688

3.9%

About 25 hospital stays

Rural

₹31,484

3.1%

About 31 hospital stays

Private hospitals

₹50,508

5.1%

About 19 hospital stays

Public hospitals

₹6,631

0.7%

About 150 hospital stays

 

Average cost is the average out-of-pocket medical spend per hospitalisation case, excluding childbirth. Private hospitals include government-empaneled ones. Capacity is ₹10 lakh divided by the average, rounded down

Selected High-Cost Treatments

Treatment or procedure

Indicative cost

% of ₹10 lakh

Balance remaining

Angioplasty, excluding stent

₹66,980 to ₹83,725*

6.7% to 8.4%

₹9.16 lakh to ₹9.33 lakh

Knee replacement, unilateral

₹1,21,600 to ₹1,52,000*

12.2% to 15.2%

₹8.48 lakh to ₹8.78 lakh

Breast cancer treatment, average total cost

₹2,58,095

25.8%

₹7.42 lakh

Heart bypass surgery (CABG)

₹1,44,000 to ₹1,80,000*

14.4% to 18.0%

₹8.20 lakh to ₹8.56 lakh

Costs for angioplasty, knee replacement, and bypass are based on CGHS package rates. The cancer figure reflects the average total treatment cost reported in a peer-reviewed study. Actual costs may be higher in private healthcare facilities.
 

Scenario 1: A Heart Procedure and a Hospital Stay

Consider Mr Sharma, 64, who has an angioplasty and later a follow-up stay at a government hospital in the same policy year

Event

Cover Before

Cost

Cover After

Angioplasty, excluding stent (CGHS rate, upper end)

₹10,00,000

₹83,725

₹9,16,275

Follow-up stay at a government hospital (public hospital average)

₹9,16,275

₹6,631

₹9,09,644


He uses ₹90,356 across both events, which is 9.0% of the cover.

The stent is billed separately and is not included. The balance is a simple subtraction from ₹10 lakh, not a prediction of what an insurer will pay.


Scenario 2: A Cancer Diagnosis

Consider Meera, 52, who starts breast cancer treatment and later has a complication that needs a private hospital stay.

Event

Cover Before

Cost

Cover After

Breast cancer treatment (average total cost)

₹10,00,000

₹2,58,095

₹7,41,905

Complication needing a private hospital stay (private average)

₹7,41,905

₹50,508

₹6,91,397

 

She uses ₹3,08,603 across both events, which is 30.9% of the cover.

The balance is a simple subtraction from ₹10 lakh, not a prediction of what an insurer will pay.

Who Should Consider ₹10 Lakh Health Insurance?

₹10 lakh health insurance suits city residents, families with children, married couples, self-employed professionals, and older adults. It covers the costliest treatments in this guide, with most of the limit left over.

Individuals Seeking Higher Cover

A basic plan is enough for a routine admission, but costs rise fast when you choose private care. A private hospital stay costs about 7.6 times as much as a public one, and a ₹10 lakh limit lets you choose a hospital on medical grounds, not on cost.

Married Couples

On a joint plan, two people share one limit. About 3 in every 100 people are hospitalized in a year, and an average stay uses only 3.4% of ₹10 lakh, so a couple has enough cover even if both need treatment in the same year.

 

Scenario: A Couple Planning Their First Child

Consider Ria and Karan, both 31, who live in Pune and hold a ₹10 lakh joint plan. They are planning their first baby, and Karan has a hospital admission during the same year.

Event

Cost

Cover Left

Joint plan active

None

₹10,00,000

Delivery at a private hospital (private hospital average)

₹37,630

₹9,62,370

Karan's admission to a private hospital (private hospital median)

₹24,000

₹9,38,370

Together they use ₹61,630, which is 6.2% of the cover.
 

Cover that fits:

  • Niva Bupa Aspire with the M-iracle benefit: It covers maternity and newborn expenses, and a ₹10 lakh sum insured is available.
  • Buy early: The maternity waiting period depends on the Aspire variant, and it ranges from 9 months to 4 years, so Ria and Karan should buy before they start planning.
  • A joint plan- one ₹10 lakh limit covers both partners and leaves over 93% for the baby's first year.

Metro-City Residents

Hospital bills run higher in cities. An urban hospital stay costs ₹38,688 on average, about 23% more than the rural average of ₹31,484, and urban residents are admitted more often (3.2 in 100, against 2.7 in 100 in rural areas). A ₹10 lakh limit matches those higher costs.

Families With Children

Children aged 0 to 4 are hospitalised more often than any other young age group, at 3.4 in 100 a year. A family floater lets every member draw on one ₹10 lakh limit, and Niva Bupa ReAssure 2.0 restores the sum insured after a claim, so cover is still there for a second hospital stay.

Self-Employed Professionals

If you work for yourself, there is no employer cover to fall back on, and a hospital stay costs you twice: the bill and the days away from clients. About 13 in every 100 people reported an illness in a 15-day period in 2025, so a ₹10 lakh plan lets you handle the bill and focus on getting back to work.
 

Scenario: A Self-Employed Professional's Heart Surgery
 

Consider Sandeep, 47, a freelance architect in Bengaluru. He has no employer cover and holds a ₹10 lakh individual plan. He needs bypass surgery and has a follow-up admission a few months later.

Event

Cover Before

Cost

Cover After

Heart bypass surgery (CGHS package benchmark, upper rate)

₹10,00,000

₹1,46,136

₹8,53,864

Follow-up admission at a trust hospital (trust hospital average)

₹8,53,864

₹39,530

₹8,14,334


Together, he uses ₹1,85,666, which is 18.6% of the cover.


Cover that fits:

  • Niva Bupa ReAssure 2.0 as an individual plan. It offers ₹10 lakh as a sum insured option, and it restores the sum insured after a claim, so cover is still there if he needs a second admission.
  • Cashless treatment. The insurer pays the hospital directly, so Sandeep does not have to arrange a large payment during his recovery.
  • A policy in his own name. It stays with him if he changes clients or cities, and he still has over 80% left after surgery and a follow-up.

Older Adults and People Managing Existing Health Conditions

Health needs tend to grow with age, and conditions that appear later in life, such as heart and joint problems, often mean longer stays and repeat visits. A ₹10 lakh limit gives you room for both. Niva Bupa Senior First is designed for senior citizens and offers ₹10 lakh as a sum insured option. If you already have a health condition, declare it accurately when you apply and check its waiting period, since both affect when and how a claim is paid.

 

Scenario: A Retired Couple's Year With Three Hospital Visits

Consider Mr Verma, 63, who lives in Delhi and holds a ₹10 lakh health plan. He is retired and has no employer cover. Because people his age are hospitalised more often, he has three admissions in one year.

Event

Cost

Cover Left

Start of the year

None

₹10,00,000

Knee replacement (benchmark rate)

₹1,26,500

₹8,73,500

Private hospital stay for a chest infection (private average)

₹50,508

₹8,22,992

Second private hospital stay, three months later (private average)

₹50,508

₹7,72,484


After all three admissions, Mr Verma has used ₹2,27,516, which is 22.8% of his cover.

What a lower limit would have meant

Plan

Total Used

Cover Left

Share of Cover Used

₹10 lakh plan

₹2,27,516

₹7,72,484

22.8%

₹5 lakh plan

₹2,27,516

₹2,72,484

45.5%

 

With a ₹5 lakh plan, almost half the cover would be gone, with the rest of the year still ahead. With ₹10 lakh, he still has about 77% left for a fourth admission or a more serious illness.

Why Should You Consider ₹10 Lakh Health Insurance?

You should consider ₹10 lakh health insurance if you want a limit that pays for expensive treatment in full, stays available across more than one claim, works alongside employer cover, and keeps protecting you as your health needs grow.

Covers Higher Hospitalisation Costs

Heart procedures, joint replacements and cancer care cost far more than a routine admission. A ₹10 lakh limit is large enough to pay for these treatments in full, so a high bill does not stop halfway through your care.

Provides a Larger Financial Buffer

Hospital bills rarely match the first estimate. A longer stay, extra ICU days, or follow-up tests can all add up. A bigger limit absorbs these changes and keeps your savings untouched.

Helps Manage Multiple Claims

A health problem seldom ends with one admission. Surgery is often followed by a readmission or a related procedure. With ₹10 lakh, each claim draws on the same limit, and enough of it stays available for the next one.

Complements Employer Health Insurance

Your employer sets the limit on group cover, and it usually ends when you leave the job. A personal ₹10 lakh plan stays with you, and it covers the gap when the group limit runs out, or you change companies.

Supports Long-Term Healthcare Needs

Hospital visits grow more common with age. About 4.2 in every 100 people aged 45 to 59 are hospitalised each year, and the rate rises further after 60. Buying in your 30s or 40s lets you serve waiting periods before you need the cover.

What Does ₹10 Lakh Health Insurance Cover?

₹10 lakh health insurance covers hospital admission, expenses before and after hospitalisation, day care treatments, ambulance, home healthcare, organ donor expenses, modern treatments and AYUSH treatment. All claims are paid from the ₹10 lakh limit.

Hospitalisation Expenses

Room rent, ICU charges, doctor and surgeon fees, medicines, tests and operation theatre costs are covered when you are admitted. In Niva Bupa ReAssure 2.0, a stay of 2 hours or more qualifies, and room rent and ICU charges are covered up to the sum insured without a cap.

Pre- and Post-Hospitalisation Expenses

Consultations, medicines, physiotherapy and diagnostic tests are covered before you are admitted and after you are discharged. In ReAssure 2.0, the window is 60 days before admission and 180 days after discharge, for the same condition.
 

Scenario: One Surgery, Followed Month by Month
 

Consider Arvind, 44, from Lucknow, who holds a ₹10 lakh ReAssure 2.0 plan. He has a planned gallbladder surgery, and his follow-up visits stretch over several months.

Timing

What Happens

Benefit That Applies

Covered?

12 days before admission

Blood tests, a scan and a surgeon consultation

Pre-hospitalisation (60 days)

Yes

Admission day

Surgery with a two-night stay

In-patient care

Yes

25 days after discharge

Follow-up consultation and medicines

Post-hospitalisation (180 days)

Yes

110 days after discharge

Follow-up scan for the same condition

Post-hospitalisation (180 days)

Yes

200 days after discharge

Routine check-up

Outside the 180-day window

No

Arvind's claim covers everything from his first tests to his follow-up scan. The check-up at day 200 falls outside the window, so he pays for it himself.

Day Care Treatments

Many procedures no longer need an overnight stay, such as dialysis, chemotherapy and cataract surgery. They are covered when the treatment takes place in a hospital, even if you go home the same day.

Ambulance Expenses

The cost of an emergency ambulance to the hospital is covered up to the limit in your policy. Some plans also cover air ambulance in emergencies, usually with a separate cap, and ask you to use a registered provider.

Organ Donor Expenses

If you need an organ transplant, the donor's hospital expenses for harvesting the organ are covered. The plan pays this only when your own hospitalisation claim is paid.

Annual Health Check-Up

Many health plans include a yearly health check-up for the insured members, so you can track your health and catch problems early. The tests you get and the number of members covered depend on the plan, so check the list of included tests in the policy wording.

AYUSH Treatment

In-patient treatment under Ayurveda, Yoga, Naturopathy, Unani, Siddha and Homoeopathy is covered up to the sum insured. You need to stay at least 24 hours in an AYUSH hospital, and the cover applies in India only.

What Is Not Covered Under ₹10 Lakh Health Insurance?

₹10 lakh health insurance does not cover treatment during waiting periods, cosmetic procedures, routine dental and vision care, self-inflicted injuries and substance-related treatment, unproven treatments, treatment outside the policy terms, and non-medical items such as gloves and masks.

Pre-Existing Disease Waiting Period

Health conditions diagnosed prior to purchasing the policy are excluded during waiting periods, typically lasting 36 to 48 months depending on the policy variant. A standard 30-day initial waiting period applies to new illnesses, while specific listed conditions such as cataracts or hernias carry a dedicated 24-month waiting period.

Cosmetic and Non-Medical Treatments

Procedures performed for aesthetic enhancement, appearance modification, or lifestyle preferences, including cosmetic surgery and weight management treatments, are excluded. Non-essential procedures that do not restore impaired physical function are omitted from standard policy coverage.

Routine Dental and Vision Care

Outpatient healthcare, routine dental procedures, corrective eye spectacles, contact lenses, and refractive laser surgeries are excluded. Dental treatments and visual aids are not covered unless specifically required as part of direct inpatient care.

Self-Inflicted Injuries and Substance-Related Treatment

Treatment for intentional self-harm or suicide attempts is excluded. Policies do not cover medical expenses arising from drug addiction, alcoholism, or substance abuse. Expenses for injuries resulting from unlawful activities or participation in hazardous adventure sports are also omitted.

Experimental and Unproven Treatments

Medical procedures, unapproved drugs, and therapies lacking established clinical evidence or regulatory recognition are excluded. Non-standard remedies and unverified experimental medical protocols receive no insurance reimbursement.

Treatment Outside the Policy Terms

Treatment received outside recognised medical facilities, care provided by unaccredited doctors, or procedures performed outside India are excluded. Outpatient visits and hospital stays that do not meet the minimum required admission duration of two hours are omitted.

Non-Medical and Consumable Expenses

Single-use non-medical items and administrative hospital consumables, including surgical gloves, face masks, gowns, and syringes, are excluded under standard terms. Policyholders must pay for these non-payable hospital items out-of-pocket unless covered by add-on riders.

What Is the Waiting Period for ₹10 Lakh Health Insurance?

A ₹10 lakh health insurance policy requires an initial 30-day wait for new illnesses, a 24-month wait for specific named procedures (like cataracts and hernias), and up to a 36-month wait for pre-existing diseases, while accidental emergencies are covered immediately from Day 1.

 

Waiting Period Type

Duration

Application & Conditions

Initial Waiting Period

30 Days

Applies to all new illnesses; emergency accidental hospitalisations are covered immediately from Day 1.

Specific Illnesses

24 Months

Mandatory wait for listed slow-growing conditions (such as cataracts, hernias, joint replacements, and hysterectomies).

Pre-Existing Diseases (PED)

36 to 48 Months (Capped at 36 months by IRDAI)

Applies to conditions diagnosed, treated, or medically advised prior to policy purchase (can be reduced to 12 or 24 months via add-on riders).

Maternity Benefit (if offered)

24 to 48 Months

Applies if maternity coverage is built into the base plan or added as an optional rider.

Moratorium Period

60 Months (5 Years)

After 5 continuous policy years, claims cannot be contested for past non-disclosure, except in cases of proven fraud.

What Is the Eligibility Criteria for ₹10 Lakh Health Insurance?

To be eligible for a ₹10 lakh health insurance policy, adult applicants must be aged 18 or above (with dependent children covered from 91 days onwards), reside in India, and fully declare their prior medical history during the proposal process.

While a ₹10 lakh sum insured offers extensive financial backing for major medical treatments, eligibility parameters and underwriting criteria determine final approval, medical check-up requirements, and premium pricing. 
 

Criterion

Requirement & Rules

Key Notes

Age Limits

• Adults: 18 years to 65 years (up to 99 years under ReAssure 2.0 or specialised senior plans)

 

• Dependent Children: 91 days up to 21 or 25 years (available under plans like Aspire)

Entry age defines baseline pricing; dependent children are removed from floater plans upon reaching the adult age threshold.

Medical History Disclosure

• Full disclosure of past surgeries, chronic illnesses, active medications, and lifestyle habits (e.g., smoking/tobacco use)

Material non-disclosure or withholding health details can result in claim rejection or policy cancellation.

Residency & Zone

• Must be a resident citizen of India

 

• Residential PIN code determines the applicable pricing zone and local cashless network health eco-system

Non-Resident Indians (NRIs) can purchase dedicated NRI health coverage for family members living in India.

Medical Check-ups

• Not mandatory for younger applicants with a clean medical history (often waived below age 45 or 50)

 

• Triggered based on age, sum insured, or disclosed pre-existing conditions

When required, standard tele-underwriting or routine blood/urine tests are conducted.

Required Documents

• Duly signed Proposal Form

 

• Identity Proof: Aadhaar, PAN, Passport, or Voter ID

 

• Address & Age Proof: Passport, Aadhaar, or Driving License

 

• Income proof & previous medical records (if requested)

Documentation is verified online or via physical copy before policy issuance.

Policy Structure

• Individual Plan: Each family member gets an independent ₹10 lakh sum insured

 

• Family Floater Plan: A single ₹10 lakh pool is shared among all covered members

Floater premiums are calculated based on the age of the eldest member in the policy.

How to Buy ₹10 Lakh Health Insurance?

Buying a ₹10 lakh health insurance policy requires evaluating your coverage needs, shortlisting comprehensive plans, submitting medical details, and paying the premium online for instant digital policy issuance.

Assess Your Healthcare Coverage Needs

To select the correct plan structure and riders, you must evaluate your family composition, existing health history, and financial budget before starting your search.

Evaluation Aspect

Key Considerations

Impact on ₹10 Lakh Policy

Applicant Age

Entry age of the primary policyholder and covered dependents

Determines overall premium pricing and whether pre-policy medical screening is required.

Annual Earnings

Disposable household income and health insurance budget

Helps decide comfortable premium payments and suitability of multi-year payment discounts.

Medical Background

Past illnesses, surgical history, chronic conditions, and family medical history

Influences pre-existing disease waiting periods, premium loadings, or tele-underwriting checks.

City of Residence

Tier-1 metro vs Tier-2/3 town location

Sets your geographic zone pricing and defines nearby empanelled cashless network health eco-system.

Family Composition

Individual policy vs Family Floater covering spouse, children, or parents

Determines if a ₹10 lakh limit is dedicated to one individual or shared among family members.

Existing Health Cover

Current employer-provided corporate insurance or basic policy limits

Indicates whether you need a base policy or a top-up plan to enhance total protection.

Habits & Lifestyle

Tobacco use, alcohol intake, or high-risk occupational hazards

Must be declared honestly to ensure full claim admissibility without non-disclosure issues.

Anticipated Care Needs

Requirements like maternity cover, OPD consultations, or day-care procedures

Guides the selection of optional add-on riders and specific policy variants.

Compare ₹10 Lakh Health Insurance Plans

Explore multiple product offerings online to compare base benefits, sum insured restoration features, room rent limits, and network health eco-system across preferred insurers.

Check Coverage, Limits and Exclusions

Review the fine print to confirm that the policy provides comprehensive coverage for pre- and post-hospitalisation expenses, day-care procedures, and modern treatments while checking permanent exclusions.

Review Your Policy Documents

Download your electronic policy schedule and digital health cards from your registered email, verifying all member details and terms within the initial free-look window.

Review Waiting Periods and Eligibility

Ensure you meet age and residency requirements, and carefully check mandatory waiting timelines for initial illnesses, listed specific diseases, and pre-existing medical conditions.

Calculate the Premium You Can Afford

Depending on city, family members, and tenure, your final policy quote will adjust to reflect local healthcare costs, the number of covered lives, and multi-year payment discounts.

  • City: Insurers categorise locations into pricing zones. Living in high-cost metro hubs increases the premium compared to smaller towns, while your PIN code determines your local cashless network health eco-system.
  • Family Members: Individual plans allocate a separate ₹10 lakh limit and premium to each person. Family floaters offer one shared ₹10 lakh pool at a single premium calculated on the eldest member's age.
  • Policy Tenure: Opting for a two- or three-year policy locks in your premium rate against annual price hikes and provides upfront multi-year tenure discounts.

Select the Policy and Add-ons

Pick your preferred policy variant and enhance your plan with optional riders like non-medical item protection, hospital cash allowance, or critical illness boosters.

Submit Your Application and Documents

Fill out the online proposal form with complete personal and health declarations, and upload identity, address, and age proofs (such as Aadhaar, PAN card, or Passport) along with any required medical reports.

Pay the Premium and Complete the Purchase

Complete your payment through secure digital transaction portals using net banking, UPI, or credit/debit cards, opting for annual or multi-year terms to secure available discounts.

Which Niva Bupa Health Plans Complement a ₹10 Lakh Sum Insured?

A ₹10 lakh sum insured provides strong financial protection for major hospitalisations and critical illnesses. Depending on your needs, a ₹10 lakh limit can serve as a primary base policy, a substantial top-up safety net, or an essential sum insured tier.
 

Always verify current plan variants, eligibility guidelines, and premium details on the official insurer website before purchasing.

Product

Role with ₹10 Lakh

Key Features & Value Proposition

Aspire

Base Plan

Lock the Clock (locks entry age premium until first claim), Lock the Clock + Maternity, no premium increase on claims, Booster+, ReAssure Forever, maternity and newborn benefits, with no room-rent capping.

ReAssure 2.0

Base Plan

Comprehensive coverage up to ₹1 crore, annual health check-ups, no room-rent capping, and lock-in age benefits.

Health Recharge

Super Top-Up

Offers coverage up to ₹95 lakh with flexible deductibles, pre- and post-hospitalisation cover, and unlimited e-consultations.

Health Assurance (AccidentCare & CritiCare)

Add-On Protection

Provides lump-sum payouts upon accidental death/disability or critical illness diagnosis, separate from hospital reimbursement.

ReAssure 3.0

Advanced Tier

Unlimited sum insured features, Day 1 coverage for pre-existing conditions (via rider), and borderless global treatment.

Senior First

Senior Citizen Cover

Tailored for elderly parents, featuring dedicated restoration benefits, pre-existing disease coverage, and specialised senior care.

Why Choose Niva Bupa for ₹10 Lakh Health Insurance?

Niva Bupa provides ₹10 lakh health plans, including popular options like Aspire and ReAssure 2.0, supported by a network health eco-system of over 19,000+ hospitals, fast 30-minute pre-authorisation decisions, and fully digital account management.

Core Plan Specifications for ₹10 Lakh Coverage

Policies like Aspire and ReAssure 2.0 give you high base hospitalisation limits, zero room-rent caps, and long-term premium lock-in advantages.

Feature

Plan Details

Available Variants

Gold+, Diamond+, Platinum+, and Titanium+

Sum Insured Range

Starts at ₹3 lakh or ₹5 lakh, making ₹10 lakh an ideal middle tier

Policy Structure

Individual coverage or family floater setup

Entry Age

Adults from 18 years; dependent children from 91 days onwards

Hospital Stay

Claims accepted for inpatient stays of two hours or more

Room Accommodation

Single Private Room or higher with no room category cap

Key Benefits

Lock the Clock / Lock the Clock+, Booster+ (up to 10X carry forward), ReAssure Forever, and maternity coverage

Customisation Options

You can take a ₹10 lakh policy for yourself or share it across your household under a family floater. Plans come with 1-, 2-, or 3-year term options, offering discounts when you pay upfront for multiple years. If you want higher financial protection later on, you can attach a super top-up plan like Health Recharge (up to ₹95 lakh cover) to expand your limit without replacing your base policy.

Accessing the Network Health Eco-System

Niva Bupa's network health eco-system spans more than 19,000 partner hospitals across the country. When seeking cashless treatment within this network health eco-system, show your physical or digital health card alongside a government photo ID at the hospital desk. The hospital sends a pre-authorisation form, and the insurer settles approved bills directly. If you receive treatment outside the network health eco-system, pay the hospital directly and submit your bills for reimbursement, making sure to inform Niva Bupa within 48 hours of admission.

Claims Processing & Support

Pre-authorisation requests on active policies are typically processed within 30 minutes once all required documents are in order. You can manage policy requests or file claims online through WhatsApp, the official website, or the mobile app, with round-the-clock customer help available at 1860-500-8888.

Digital Account Management

You can calculate premiums, compare plan details, and buy or renew your coverage online. Once issued, your policy schedule, digital health cards, and claim updates stay accessible directly from your phone or email.

 

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